Retail Store Associate: Customer Service & Merchandising

Williams Lumber; Town of Rhinebeck (NY); On-site; USD 33,000 - 34,000; Full time

Job summary

Williams Lumber in Rhinebeck, NY is hiring a Store Associate to join our retail team. You will help customers locate products, answer questions, and provide friendly service while supporting stock, merchandising and store upkeep.

You will also assist with phone inquiries, place orders in the Epicor system, and help transfer stock to the sales floor. This role ensures customers receive efficient, helpful service and accurate transactions throughout the store.

Qualifications

• High School Diploma or GED, or equivalent experience.
• Experience in retail or customer service is a plus.
• Ability to learn store processes and product knowledge.

Responsibilities

• Assist customers in locating products and provide friendly service.
• Stock shelves, merchandise, and maintain store cleanliness.
• Enter customer orders accurately in Epicor and follow up.
• Assist in other departments as needed to serve customers.

Skills

Customer service

Stocking

Merchandising

Communication

Problem solving

Epicor

Education

High School Diploma or GED

Tools

Epicor

Job description

Williams Lumber in Rhinebeck, NY is hiring a Store Associate to join our retail team. You will help customers locate products, answer questions, and provide friendly service while supporting stock, merchandising and store upkeep.

You will also assist with phone inquiries, place orders in the Epicor system, and help transfer stock to the sales floor. This role ensures customers receive efficient, helpful service and accurate transactions throughout the store.