Retail Store Associate — Customer Experience

The TJX Companies, Inc.; Peru (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP (Employee Assistance Program)

401(k) Associate contributions

Medical coverage

Dental coverage

Vision coverage

HSA

Life insurance

Paid holidays/vacation/sick

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking store associates to deliver exceptional customer service in our Marshalls stores in Peru, IL. You will engage with customers, ring sales and returns, and maintain a clean, organized environment while promoting our credit and loyalty programs.

Join a team that values diversity, collaboration, and development opportunities as you support store operations and drive customer satisfaction in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store environment.
• Ring customer purchases and returns accurately and count change back according to procedures.
• Promote credit and loyalty programs to customers.
• Prepare and process merchandise for the sales floor following procedures.
• Participate in store recovery and maintain cleanliness across the store.
• Adhere to labor laws and store policies; contribute to shrink reduction goals.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking store associates to deliver exceptional customer service in our Marshalls stores in Peru, IL. You will engage with customers, ring sales and returns, and maintain a clean, organized environment while promoting our credit and loyalty programs.

Join a team that values diversity, collaboration, and development opportunities as you support store operations and drive customer satisfaction in a fast-paced retail setting.