Retail Store Associate

Sherwin-Williams; Newburgh (IN); On-site; USD 60,000 - 80,000; Part time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht einen engagierten Store Associate, der hervorragenden Kundenservice bietet und die Verkaufsziele erreicht. In dieser spannenden Rolle arbeiten Sie direkt mit Kunden, um deren Bedürfnisse zu verstehen und die passenden Produkte anzubieten. Sie werden auch dafür verantwortlich sein, den Verkaufsbereich ansprechend zu gestalten und sicherzustellen, dass die Produkte stets verfügbar sind. Wenn Sie eine Leidenschaft für den Kundenkontakt haben und in einem dynamischen Umfeld arbeiten möchten, ist diese Position genau das Richtige für Sie.

Qualifications

• Mindestens ein Jahr Erfahrung im Einzelhandel oder Kundenservice.
• Fähigkeit, Materialien zu heben und zu tragen.

Responsibilities

• Sicherstellen einer hohen Kundenzufriedenheit durch exzellenten Verkaufsservice.
• Verarbeiten von Verkaufstransaktionen gemäß Richtlinien.

Skills

Kundenservice

Verkauf

Produktkenntnis

Spanischkenntnisse

Education

High School Diplom oder GED

Tools

Tinting und Mischgeräte

Job description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store.

Store associates are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. The individual selected for this role will work at Store #3276, located at: 8090 Park Place Dr, Newburgh, IN 47630. This is a part-time position paying $14.50 per hour.

Job duties involve contact with customers, which may include minors; access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. The Company reviews criminal history to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without sponsorship for a work visa now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• High School diploma or GED
• At least one (1) year experience in delivery, retail, or customer service
• Experience selling paint and related products
• Experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish

Responsibilities:

• Ensure high customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately according to policies and procedures
• Achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain accurate work order files and formulas
• Pull products from the sales floor or warehouse
• Tint and mix products as needed to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load and unload delivery trucks
• Assist with deliveries as needed
• Maintain in-stock and presentable areas
• Stay knowledgeable about products and discuss options with customers
• Follow inventory control procedures
• Suggest ways to improve sales