Retail Store Associate

Pilgrim; New York (NY); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401k

Paid time off

Monthly bonus

Free shipping

Birthday PTO

Employee discount

Job summary

Wild Fork is hiring a Team Member in New York. You will train as a personal chef and friendly butcher to provide expert product knowledge and recommendations. Responsibilities include inventory control, stock replenishment, online order fulfillment, and delivering a friendly checkout experience.

The role requires willingness to work in a cold environment, handle up to 50 lbs, and participate in monthly inventory and bonus programs.

Qualifications

• High school degree or GED preferred, not required.
• One year of customer service in retail, hospitality, or restaurant.
• Excellent verbal communication, active listening and customer focus.
• Team player with integrity and sense of urgency.
• Ownership mindset and responsibility in task completion.
• Enthusiasm for food and customer service.
• Strong organizational and multitasking abilities.
• Dependability and commitment to role.

Responsibilities

• Be a Brand Ambassador, educate customers about Wild Fork values and products.
• Develop product knowledge through training to suggest recipes and tips.
• Provide a personalized checkout experience and assist shoppers.
• Assist customers at checkout and ensure a memorable experience.
• Stock duties: lift up to 50lb, rotate products, inventory duties.
• Oversee price changes and handle cash register duties as needed.
• Process ecommerce orders and coordinate timely delivery pickups.
• Work in cold environments and participate in monthly inventory.

Skills

Customer service

Communication

Teamwork

Math basics

Multitasking

Inventory awareness

Dependability

Education

High school or GED

Tools

POS system

Job description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

Compensation - $18 an hour plus monthly bonus based on performance

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check-out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e-commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
• Performs other related duties

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products
• Medical, Dental and vVsion
• 401k Retirement Plan
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited- Free Shipping
• Chew On This- One give away product a month
• Wild Chef - Allowance per month to shop in our store
• Starting Rate $18/hour

Qualifications:

• High school degree or GED preferred not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needsrequired
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it –Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.