Retail Store Associate

Pilgrim; Irving (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k Retirement Plan

Culinary Training

Vacation Time

Paid Holiday & Birthday PTO

Monthly Bonus Potential

Free Shipping

Monthly giveaway product

Allowance to shop in store

Job summary

Pilgrim in Irving, Texas is seeking a Wild Fork Team Member to deliver an exceptional customer experience by providing culinary knowledge and ensuring product freshness. The role involves assisting customers and managing inventory effectively.

The ideal candidate should have one year of customer service experience and possess excellent communication skills. A high school degree or GED is preferred but not required. The position offers various perks including vacation time, a 401k plan, and culinary training.

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant is required.
• Excellent verbal communication skills, with the ability to communicate effectively.
• Must have enthusiasm and passion for food and customer service preferred.

Responsibilities

• Deliver a memorable experience to all guests by providing recommendations.
• Ensure proper inventory control to maximize product freshness.
• Assist customers during the check-out process.

Skills

Customer service experience

Verbal communication skills

Work with integrity

Time management

Organizational skills

Ability to multitask

Dependability

Math functions

Education

High school degree or GED

Job description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check‑out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e‑commerce orders and oversee timely product handout for deliveries
• Must be able to work in an extremely cold environment – pulling racks, process shipment, and performing monthly inventory in our walk‑in freezer
• Performs other related duties

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8‑10 hours
• Frequent movement within the store to access various departments, areas, and products
• 401k Retirement Plan
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Qualifications:

• High school degree or GED preferred not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment‑based immigration sponsorship is not available for this role.