Retail Store Assistant Manager

Peter Millar LLC; Naples (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Peter Millar LLC is preparing a Naples boutique opening in November 2026. The role assists in managing employees and provides oversight of the store, creating a superior shopping experience for customers. The candidate will strategize sales plans to build revenue and coach staff to meet service standards.

Required are a Bachelor’s degree or equivalent, 5+ years in retail management, and proven client relationship skills, with strong MS Office proficiency for reporting and planning.

Qualifications

• Bachelor’s degree or equivalent in related field.
• At least 5 years’ experience in retail management, buying or merchandising.
• Proficient with Microsoft Office including Word, Excel, PowerPoint.
• Proven track record of selling and building relationships with clients.

Responsibilities

• Oversee store operations and staff.
• Develop sales plans to drive revenue.
• Build rapport with customers and understand service needs.
• Recruit, train, coach, and appraise employees.
• Enforce policies and ensure consistent customer service.

Skills

Customer service

Sales reporting

Communication

Team leadership

Retail sales

Education

Bachelor’s degree or equivalent in related field

Tools

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories. We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry.

Assists in managing employees and provides oversight of a retail store and sets the standard for providing exceptional customer service while training and motivating staff. Creates a superior shopping experience for customers. The anticipated opening for the Naples boutique is November 2026

ESSENTIAL FUNCTIONS

• Assists in overseeing the functions of the store
• Strategizes sales and marketing plans to build revenue opportunities
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Assists with management store success and operations by scheduling and assigning employees; following up on work results
• Assists in managing store staff job results by recruiting, training, managing, coaching, counseling and disciplining employees; and planning, monitoring, and appraising employee work performance
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

COMPETENCIES

• Self-motivated, self-starter with ability to generate desired outcomes with little supervision
• Keen understanding of the importance of Customer Service – these are keystones of the Peter Millar experience and the retail environment we serve
• Excellent PR skills
• Positive attitude, great enthusiasm and superior work flexibility
• Ability to thoroughly analyze and take action on specific sales reporting
• Effective verbal and written communication skills
• Ability to stand/stoop/bend/walk 8-10 hours during shift
• Ability to lift up to 20 pounds periodically

DESIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent in related field from an accredited institution
• Proficient with Microsoft Office including Word, Excel, PowerPoint, etc.
• At least 5 years’ experience in retail management, buying or merchandising
• Proven track record of selling and building relationships with clients

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Peter Millar & G/FORE are equal opportunity employers. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Both Peter Millar & G/FORE prohibit discrimination and harassment of any type and they afford equal employment opportunities to employees and applicants without regard to race, color, religion, gender, age, national origin, genetic information, marital status, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. Both Peter Millar & G/FORE comply with applicable state, county and local laws governing non-discrimination in employment.

Peter Millar was founded in 2001 with a single cashmere sweater. Through this initial garment, an ethos emerged to embody luxury, elegance and a dedication to superior craftsmanship. Today the brand has grown to include luxury performance sportswear, seasonal resort apparel, refined tailored clothing, and sartorial accessories. Each offering features the finest raw materials and fabric innovations while utilizing the world’s best yarn spinners, artisanal workshops and highly specialized factories.

Peter Millar clothes and accessories are available online and in specialty retail stores and the most prestigious resorts. Our global distribution includes North America, Europe, Asia, Australia and the South Pacific.

Peter Millar is headquartered in Raleigh, North Carolina with a distribution center in Durham, North Carolina.

Interested in exploring a different side of the brand family? G/FORE is where style meets personality -- take a look at current opportunities here