Retail Store Assistant Manager

King Ranch, Inc.; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

King Ranch, Inc. in Austin, TX is seeking a Retail Store Assistant Manager to support the Retail Store Manager in overseeing staff, operations, and merchandising. You will handle customer inquiries, assist with purchases, and report performance to the retail manager.

You will supervise staff, coordinate daily operations, ensure attractive merchandising, manage schedules, and help meet daily sales targets while maintaining store policies and customer satisfaction.

Qualifications

• Excellent communication and management capabilities.
• Good attention to detail and visual merchandising skills.
• Ability to lead and train staff.
• Retail experience required, 3+ years.

Responsibilities

• Respond to customer queries and assist with purchases.
• Coordinate daily operations and report to the Retail Store Manager.
• Ensure attractive store appearance and merchandise arrangement.
• Supervise staff and manage work schedules.
• Handle pulling, packing, shipments and back-orders.
• Open/close doors and manage cash register.
• Meet daily sales targets and stock replenishment.
• Address customer complaints and collect feedback.

Skills

Communication

Management

Attention to detail

Merchandising

Leadership

Customer service

Education

High school diploma

Job description

• Locations 1333 S Congress Ave, Austin, TX, 78704, US (On-site)
• Job Schedule Full time
• Regular or Temporary Regular
• Organization 1853 Brands, King Ranch Enterprise

Job Description

The job of the Retail Store Assistant Manager is to help the Retail Store Manager manage the staff and merchandise of the store. They also deal with customers and sort out the problems if any and report the performance and functioning of the store to the retail manager.

What to Expect in the Role

• Customer focused, responding to customer queries, and helping them with purchases.
• Coordinating, monitoring, and reporting on daily operations to the team and Retail Store Manager.
• Ensuring that the store looks attractive by deciding the arrangement of merchandise in the store.
• Supervise the functioning of the staff.
• Handling the pulling, packing and shipments and back-ordered products.
• Opening and closing of the doors, cash register and check-out counter.
• Training new staff and managing the work schedules of the staff.
• Being aware of daily sales targets and ensuring that the targets are met.
• Supervising the stocking of goods.
• Ensuring that the merchandise is replenished regularly, and the store is never out of stock.
• Checking the financial transactions of the store.
• Handling customer complaints and ensuring that the customers are satisfied with the store.
• Collecting feedback from customers and suggesting changes accordingly.
• Ensuring that the store policies are upheld.

What We Will Be Needing From You:

• Excellent communication and management capabilities.
• A good sense of details and visual appeal in order to arrange the merchandise alluringly.
• Excellent observation and analytical abilities.
• Ability to make the staff work as a team by portraying good leadership qualities.
• Excellent presence of mind and ability to make quick decisions.
• Ability to handle stress.
• Excellent troubleshooting capabilities.
• High school diploma.
• At least 3+ years of retail experience.

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