Stock Associate, Part Time - I-Drive, Orlando, FL

vineyard vines; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

vineyard vines seeks a Part-Time Crew Mate at our Orlando location to support the Store Manager and Assistant Manager in driving sales and delivering a seamless customer experience through attentive service and strong execution of store procedures.

You will participate in crew development, merchandising, shipping coordination and daily operations while upholding brand standards. Flexible hours, weekend shifts and a positive, energetic attitude are essential.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Strong interpersonal and communication skills.
• Able to work a flexible schedule including holidays and weekends.
• Energetic, positive, and team-oriented.

Responsibilities

• Assists with training new Support Associates.
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment.
• Helps in recruiting and referring top talent for the store’s teams.
• Supports store and team-building activities with the management team.
• Maintains efficient merchandise controls.
• Maintains loss prevention awareness at all times.
• Helps maintain a clean and tidy store environment.
• Maintains well organized stockrooms, storage closets and off-site spaces.
• Ensures all merchandise shipments are properly received into MMS in a timely manner.
• Organizes and replenishes all store supplies.
• Reports supply ordering needs to Operations Manager or Captain (Store Manager).
• Processes all incoming and outgoing transfers in MMS.
• Supports a seamless shipping schedule so that all customer sends leave the store in a timely manner.
• Audits sales associate send sales for proper procedures.
• Ensures merchandise replenishment occurs on a consistent daily basis.
• Has full understanding of the POS system.
• Fills and maintains boat area (Cash Wrap) and organization.
• Supports management team with UPS customer service issues.
• Ensures all shipping and receiving records are filed according to policy.
• Helps to maintain merchandising as it pertains to company standards, current compass, and brand initiatives.
• Contributes to weekly product feedback.
• Supports merchandising manager to execute and maintain The Compass.
• Acts as a Crew Mate (Sales Associate) when needed.
• Generates sales and builds relationships with top customers.

Skills

Customer service

Interpersonal communication

Organized

Detail-oriented

Flexible schedule

Retail experience

Tools

POS system

Job description

Job Category: Retail/Outlet - Non-Management

Requisition Number: STOCK004307

• Part-Time

Locations

Showing 1 location

Description

Reports To: Captain (Store Manager)/ First Mate (Assistant Manager)

Overview: Responsible for assisting the management team (Captain and First mates) in driving sales through exceptional attention to detail and understanding an execution of store’s operational procedures. Ensures the customer experience flows seamlessly.

Functions & Responsibilities:

Crew Development:

• Assists with training new Support Associates
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
• Helps in recruiting and referring top talent for the store’s teams
• Supports store and team-building activities with the management team

Operations:

• Maintains efficient merchandise controls;
• Maintains loss prevention awareness at all times
• Helps maintain a clean and tidy store environment
• Maintains well organized stockrooms, storage closets and off-site spaces
• Ensures all merchandise shipments are properly received into MMS in a timely manner
• Organizes and replenishes all store supplies
• Reports supply ordering needs to Operations Manager or Captain (Store Manager)
• Processes all incoming and outgoing transfers in MMS
• Supports a seamless shipping schedule so that all customer sends leave the store in a timely manner
• Audits sales associate send sales for proper procedures
• Ensures merchandise replenishment occurs on a consistent daily basis
• Has full understanding of the POS system
• Fills and maintains boat area (Cash Wrap) and organization
• Supports management team with UPS customer service issues
• Ensures all shipping and receiving records are filed according to policy

Merchandising:

• Helps to maintain merchandising as it pertains to company standards, current compass, and brand initiatives
• Contributes to weekly product feedback
• Supports merchandising manager to execute and maintain The Compass

*Acts as a Crew Mate (Sales Associate) when needed. These responsibilities include:

Generate Sales:

• Responsible for meeting their goals/measures
• Develops and maintains relationships with top customers
• Supports in-store event sourcing and execution

Customer Experience:

• Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
• Leads the store in email capture and educating new associates on best practices
• Ensures the customer wish list is always current with customers being notified when product arrives.

Requirements:

• Organized and detail-oriented
• A positive self-starter, high energy, and eager to learn
• Strong interpersonal communication and customer service skills
• Team focused, confident, and professional
• Creative, adaptable, entrepreneurial and driven by integrity
• Strong verbal and written skills
• Ability to work a flexible schedule including holidays, overnights, weekends
• Passion for making people happy
• Ability to effectively receive and communicate feedback
• Positive outlook
• Excited to get to know our product inside and out
• Experience in a retail environment preferred but not necessary
• Passion for the vineyard vines brand

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.