Retail Stock Coordinator - Los Cerritos Center

Pop Mart Americas Inc.; Cerritos (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART Americas Inc. is seeking a Retail Stock Coordinator in Cerritos to support inventory management, product flow, and back-of-house operations within our retail stores.

You will receive shipments, organize stock, and replenish floors to ensure product availability for collectors. Reporting to Store Manager, the role requires 1+ year of retail or stockroom experience, high school diploma, and flexibility for evenings/weekends/holidays.

Qualifications

• Strong organization and attention to detail with the ability to maintain inventory accuracy.
• Excellent communication and interpersonal skills for partnering with store leadership and sales teams.
• Ability to prioritize multiple tasks in a fast-paced retail environment.

Responsibilities

• Receive, unpack, and organize incoming merchandise shipments.
• Ensure new merchandise is processed, tagged, and made available for sales floor promptly.
• Maintain clean, safe, and organized stockroom; lead product replenishment.
• Support inventory counts, cycle counts, and audits; report discrepancies to leadership.
• Assist customers and process POS transactions when needed; support opening/closing procedures.

Skills

Attention to detail

Organizational skills

Communication

Team collaboration

Education

High school diploma or equivalent

Tools

POS

Basic computer skills

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.Position: Retail Stock CoordinatorLocation: Cerritos, CADepartment: RetailHourly: $18.81Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.Opportunity Overview:POP MART is seeking an organized and detail-oriented Retail Stock Coordinator to support inventory management, product flow, and back-of-house operations within our retail stores. This role plays an essential part in delivering an exceptional customer experience by ensuring products are received, organized, replenished, and ready for every collector.Reporting to the Store Manager, the Stock Coordinator will oversee shipment processing, stockroom organization, inventory accuracy, and floor replenishment while partnering closely with store leadership and the sales team. This role is ideal for someone who thrives in a fast-paced retail environment and takes pride in keeping operations organized, efficient, and ready for high-demand product launches.What You Will Achieve:Inventory & Stockroom OperationsReceive, unpack, process, and organize incoming merchandise shipments accurately and efficiently.Ensure new merchandise is processed, tagged, organized, and made available for the sales floor in a timely manner.Maintain a clean, safe, and highly organized stockroom environment.Lead product replenishment to maintain appropriate inventory levels and product availability on the sales floor.Partner with store leadership on product placement, overstock management, and replenishment priorities.Support inventory counts, cycle counts, audits, transfers, and other inventory-control activities.Identify inventory discrepancies and communicate issues promptly to store leadership.Follow established loss prevention, safety, and inventory-control procedures to protect company assets.Store & Sales SupportPartner with the sales team to ensure high-demand products, new releases, and key collections are replenished efficiently.Support visual merchandising execution by preparing products, displays, fixtures, and materials as needed.Support opening and closing procedures and other store operational responsibilities as assigned.Assist customers and process POS transactions, returns, or exchanges when business needs require.Maintain strong awareness of store sales performance, product demand, and inventory needs.Identify opportunities to improve product flow, replenishment, and overall store efficiency.Support new product launches, limited-edition releases, and other high-volume selling periods.Brand & Operational SupportMaintain knowledge of POP MART products, artists, characters, and key product launches.Support in-store events, collector experiences, pop-ups, conventions, new store openings, and other brand initiatives.Support RoboShop operations where applicable.Serve as a role model for strong stockroom organization, inventory practices, and operational execution.Maintain flexibility to work evenings, weekends, holidays, and peak business periods based on store needs.What You Will Need:Experience: 1+ years of retail, inventory, stockroom, merchandising, warehouse, or related experience.Education: High school diploma or equivalent required.Age Requirement: Must be at least 18 years of age.Inventory: Strong understanding of shipment processing, replenishment, inventory organization, and stockroom operations.Organization: Strong organizational skills and attention to detail with the ability to maintain inventory accuracy.Execution: Ability to prioritize multiple tasks and meet deadlines in a fast-paced retail environment.Communication: Strong communication and interpersonal skills with the ability to effectively partner with store leadership and sales teams.Ability to work independently while contributing to a collaborative team environment.Ability to quickly adapt to changing priorities, product demand, and business needs.Basic computer and point-of-sale (POS) proficiency.Ability to work a flexible schedule, including evenings, weekends, and holidays.Preferred Qualifications:Previous experience in stockroom, inventory, shipment processing, replenishment, or back-of-house retail operations.Experience with inventory counts, cycle counts, audits, receiving, or merchandise transfers.Experience within specialty retail, fashion, lifestyle, entertainment, collectibles, toys, or another high-volume retail environment.Experience supporting high-volume product launches or limited-edition releases.Previous keyholder, lead, or supervisory experience is a plus.Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture.What We OfferMarket-competitive packages: 401(k), health insurance, PTO, paid sick leave, and family leave for eligible employees.Growth opportunities through on-the-job training, leadership development, and stretch assignments.Career development opportunities as POP MART's North America business continues to scale rapidly.The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.Physical RequirementsMust be able to stand and walk for extended periods throughout scheduled shifts.Must be able to frequently bend, reach, stoop, kneel, and safely use ladders or step stools to stock and retrieve merchandise.Must be able to regularly lift, carry, push, and move merchandise weighing up to 25 pounds.Must be able to perform repetitive tasks including receiving, unpacking, organizing, stocking, and replenishing merchandise.Must be able to work in a fast-paced retail environment requiring frequent movement and multitasking.Pay Range DetailsThe hourly pay rate for this position is $18.81 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.Background ChecksFor applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws, POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with applicable Fair Chance requirements.Equal Employment OpportunityPOP MART is an Equal Opportunity Employer committed to an inclusive and respectful workplace. We provide equal employment opportunities to all applicants and employees without regard to any characteristic protected by applicable federal, state, or local law. Employment decisions are based on business needs, job requirements, and individual qualifications.Reasonable AccommodationPOP MART provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment. Applicants who require an accommodation may contact [e-mail].#LI-SL2*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.