Retail Stock Coordinator - Los Cerritos Center

POP MART Americas Inc.; Los Cerritos (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

health insurance

PTO

paid sick leave

family leave for eligible employees

Job summary

POP MART Americas Inc. is seeking a meticulous Retail Stock Coordinator to support inventory management, stockroom organization, and back-of-house operations across our Cerritos stores.

You will receive, unpack, tag, and organize shipments, and ensure stock is replenished for high-demand product launches. Reporting to the Store Manager, you will collaborate with sales teams, assist customers at the POS, and help maintain accuracy and efficiency in a fast-paced retail environment.

Qualifications

• Experience: 1+ years of retail, inventory, stockroom, merchandising, warehouse, or related experience.
• Education: High school diploma or equivalent required.
• Age Requirement: Must be at least 18 years of age.
• Organization: Strong organizational skills and attention to detail with the ability to maintain inventory accuracy.
• Execution: Ability to prioritize multiple tasks and meet deadlines in a fast-paced retail environment.
• Communication: Strong communication and interpersonal skills with the ability to effectively partner with store leadership and sales teams.
• Ability to work independently while contributing to a collaborative team environment.
• Ability to quickly adapt to changing priorities, product demand, and business needs.
• Basic computer and point-of-sale (POS) proficiency.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Inventory & Stockroom Operations: Receive, unpack, process, and organize incoming merchandise shipments accurately and efficiently.
• Ensure new merchandise is processed, tagged, organized, and made available for the sales floor in a timely manner.
• Maintain a clean, safe, and highly organized stockroom environment.
• Lead product replenishment to maintain appropriate inventory levels and product availability on the sales floor.
• Partner with store leadership on product placement, overstock management, and replenishment priorities.
• Support inventory counts, cycle counts, audits, transfers, and other inventory-control activities.
• Identify inventory discrepancies and communicate issues promptly to store leadership.
• Follow established loss prevention, safety, and inventory-control procedures to protect company assets.
• Store & Sales Support: Partner with the sales team to ensure high-demand products, new releases, and key collections are replenished efficiently.
• Support visual merchandising execution by preparing products, displays, fixtures, and materials as needed.
• Support opening and closing procedures and other store operational responsibilities as assigned.
• Assist customers and process POS transactions, returns, or exchanges when business needs require.
• Maintain strong awareness of store sales performance, product demand, and inventory needs.
• Identify opportunities to improve product flow, replenishment, and overall store efficiency.
• Support new product launches, limited-edition releases, and other high-volume selling periods.
• Brand & Operational Support: Maintain knowledge of POP MART products, artists, characters, and key product launches.
• Support in-store events, collector experiences, pop-ups, conventions, new store openings, and other brand initiatives.
• Support RoboShop operations where applicable.
• Serve as a role model for strong stockroom organization, inventory practices, and operational execution.
• Maintain flexibility to work evenings, weekends, holidays, and peak business periods based on store needs.

Skills

Retail experience

Inventory management

Stockroom operations

Merchandising

Communication skills

POS proficiency

Flex schedule

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS)

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Position: Retail Stock Coordinator

Location: Cerritos, CA

Department: Retail

Hourly: $18.81

Opportunity Overview

POP MART is seeking an organized and detail-oriented Retail Stock Coordinator to support inventory management, product flow, and back-of-house operations within our retail stores. This role plays an essential part in delivering an exceptional customer experience by ensuring products are received, organized, replenished, and ready for every collector. Reporting to the Store Manager, the Stock Coordinator will oversee shipment processing, stockroom organization, inventory accuracy, and floor replenishment while partnering closely with store leadership and the sales team. This role is ideal for someone who thrives in a fast-paced retail environment and takes pride in keeping operations organized, efficient, and ready for high-demand product launches.

What You Will Achieve

Inventory & Stockroom Operations Receive, unpack, process, and organize incoming merchandise shipments accurately and efficiently. Ensure new merchandise is processed, tagged, organized, and made available for the sales floor in a timely manner. Maintain a clean, safe, and highly organized stockroom environment. Lead product replenishment to maintain appropriate inventory levels and product availability on the sales floor. Partner with store leadership on product placement, overstock management, and replenishment priorities. Support inventory counts, cycle counts, audits, transfers, and other inventory-control activities. Identify inventory discrepancies and communicate issues promptly to store leadership. Follow established loss prevention, safety, and inventory-control procedures to protect company assets.

Store & Sales Support Partner with the sales team to ensure high-demand products, new releases, and key collections are replenished efficiently. Support visual merchandising execution by preparing products, displays, fixtures, and materials as needed. Support opening and closing procedures and other store operational responsibilities as assigned. Assist customers and process POS transactions, returns, or exchanges when business needs require. Maintain strong awareness of store sales performance, product demand, and inventory needs. Identify opportunities to improve product flow, replenishment, and overall store efficiency. Support new product launches, limited-edition releases, and other high-volume selling periods.

Brand & Operational Support Maintain knowledge of POP MART products, artists, characters, and key product launches. Support in-store events, collector experiences, pop-ups, conventions, new store openings, and other brand initiatives. Support RoboShop operations where applicable. Serve as a role model for strong stockroom organization, inventory practices, and operational execution. Maintain flexibility to work evenings, weekends, holidays, and peak business periods based on store needs.

What You Will Need

Experience: 1+ years of retail, inventory, stockroom, merchandising, warehouse, or related experience.

Education: High school diploma or equivalent required.

Age Requirement: Must be at least 18 years of age.

Inventory: Strong understanding of shipment processing, replenishment, inventory organization, and stockroom operations.

Organization: Strong organizational skills and attention to detail with the ability to maintain inventory accuracy.

Execution: Ability to prioritize multiple tasks and meet deadlines in a fast-paced retail environment.

Communication: Strong communication and interpersonal skills with the ability to effectively partner with store leadership and sales teams.

Ability to work independently while contributing to a collaborative team environment.

Ability to quickly adapt to changing priorities, product demand, and business needs.

Basic computer and point-of-sale (POS) proficiency.

Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications

Previous experience in stockroom, inventory, shipment processing, replenishment, or back-of-house retail operations.

Experience with inventory counts, cycle counts, audits, receiving, or merchandise transfers.

Experience within specialty retail, fashion, lifestyle, entertainment, collectibles, toys, or another high-volume retail environment.

Experience supporting high-volume product launches or limited-edition releases.

Previous keyholder, lead, or supervisory experience is a plus.

Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture.

What We Offer

• 401(k)
• health insurance
• PTO
• paid sick leave
• family leave for eligible employees

Pay Range Details

The hourly pay rate for this position is $18.81 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Background Checks

For applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws, POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with applicable Fair Chance requirements.

Equal Employment Opportunity

POP MART is an Equal Opportunity Employer committed to an inclusive and respectful workplace. We provide equal employment opportunities to all applicants and employees without regard to any characteristic protected by applicable federal, state, or local law. Employment decisions are based on business needs, job requirements, and individual qualifications.

We provide equal employment opportunities to all applicants and employees without regard to any characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation POP MART provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment. Applicants who require an accommodation may contact [e-mail].

Physical Requirements

• Must be able to stand and walk for extended periods throughout scheduled shifts.
• Must be able to frequently bend, reach, stoop, kneel, and safely use ladders or step stools to stock and retrieve merchandise.
• Must be able to regularly lift, carry, push, and move merchandise weighing up to 25 pounds.
• Must be able to perform repetitive tasks including receiving, unpacking, organizing, stocking, and replenishing merchandise.
• Must be able to work in a fast-paced retail environment requiring frequent movement and multitasking.

Company Culture

POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross-overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities.