Job Details
Job Location: SNP Norris City - Norris City, IL
Position Type: Full Time
Salary Range: Undisclosed
Travel Percentage: Negligible
Job Shift: Day
Job Category: Retail
Description
Position Specifics: Department: Sales. Reports to: Retail Manager. Purpose: Sells new and used agricultural and turf equipment to new and existing customers. Focuses on walk-in, retail-oriented, customer traffic.
- Represents the company for the sale of machinery to walk-in customers
- Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership, with an emphasis on <90hp tractors, implements & attachments as well as Turf products
- Monitors competitive activity/products and timely communicates to management, accordingly
- Has a retail-selling emphasis (understands task-oriented questions to ask, validates customer requirements, proposes solution, offers demonstration and moves to close)
- Maintains all customer information for sales management
- Knows and follows a defined sales process
- Assists with the preparation and execution of customer events
- Conducts new equipment demonstrations
- Monitors trends in customers business activities and timely communicates to management
- Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
- Attends applicable sales training events/seminars
- May maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes
- Providing excellent customer service to service department, counter & phone customers
- Provides recommendation for sales of additional related or needed parts or accessories
- Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
- Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
- Assists with preparing and maintaining professional showroom image and merchandise displays
- Assists in keeping parts department clean and orderly
- Routinely lifts items weighing up to 50 lbs
Qualifications
Requirements & Experience:
- 1+ years of retail sales experience
- Knowledge of agricultural or turf equipment and farming or operational practices preferred
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to work flexible hours
- Excellent customer relationship skills
- Ability to analyze and interpret basic sales reports
- High School Diploma or equivalent work experience