Retail Specialist

Soccer Post; San Jose (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Employee discount

Flexible schedule

Job summary

Soccer Post in San Jose, California is seeking a Retail Specialist to join their dynamic team. You will provide excellent customer service, assist with purchases, and create an inviting store atmosphere. A passion for soccer is a big plus. We're looking for energetic individuals excited to grow within a fun, fast-paced environment.

This position offers benefits like a 401(k), employee discounts, and flexible schedules. Join Soccer Post as we expand our nationwide team!

Qualifications

• Retail experience preferred but customer service mindset is required.
• Soccer background (player, coach, or fan) is a plus.
• Willingness to learn product knowledge and POS systems.

Responsibilities

• Deliver friendly, knowledgeable service reflecting company values.
• Greet and engage every customer in the store.
• Showcase and explain merchandise confidently.

Skills

Customer service mindset

Strong sales instincts

Excellent communication skills

Bilingual Spanish/English

Education

High school diploma or equivalent

Job description

Overview

Join the Nation’s Fastest-Growing Soccer Retail Team! Soccer Post is the country’s largest community-focused soccer specialty retailer — and we’re expanding nationwide! We’re on the hunt for energetic, customer-focused team members who are passionate about the game and excited to deliver an exceptional in-store experience. If you’re looking for a fun, fast-paced work environment with plenty of room to grow, this is your chance to be part of a dynamic team that lives and breathes soccer. Whether you’ve played, coached, or simply love the sport, we want to meet you! Weekend availability required.

What You’ll Do

As a Retail Specialist you’ll bring the authentic Soccer Post experience to life by helping customers find gear they love and the products they need. You’ll be a key part of creating an inviting store atmosphere and supporting the daily operations that keep our stores running strong.

• Deliver friendly, knowledgeable service that reflects Soccer Post’s core values
• Greet and engage every customer who walks through our doors
• Understand customer needs and recommend the best products for their game
• Showcase and explain merchandise with confidence
• Assist with purchases, returns, exchanges, and special orders
• Maintain clean and organized sales floor, fitting rooms, and stock areas
• Help receive shipments, stock inventory, and track low-inventory items
• Support team inventory and other store operations
• Handle phone inquiries professionally
• Jump in wherever needed to keep the store running smoothly

What You Bring

• High school diploma or equivalent (preferred)
• Retail experience (preferred), customer service mindset (required!)
• Soccer background — player, coach, or fan (a big plus!)
• Excellent communication and active listening skills
• Strong sales instincts and the ability to anticipate customer needs
• Willingness to learn product knowledge and POS systems
• Reliability, professionalism, and a positive team-player attitude
• Bilingual Spanish/English preferred

Physical Requirements

• Ability to thrive in a busy environment and assist multiple customers at once
• Comfortable standing and walking for long periods
• Ability to lift up to 40 lbs when needed

Ready to be part of a growing national team and help shape the future of soccer retail?

Apply today and join Soccer Post — where the community, the culture, and the love of the game come together

Benefits

• 401(k)
• Employee discount
• Flexible schedule

Work Location: In person