RETAIL SOLUTIONS MANAGER - MIDWEST/WEST COAST

Compass Group USA; Kansas City (KS); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Morrison Healthcare, a Compass Group USA company, is seeking a Retail Solutions Manager to lead field operations and merchandising strategies across the Midwest and West Coast. This remote/near-airport traveling role emphasizes guest experience and brand standards while supporting cafe and retail locations nationwide.

The ideal candidate will travel up to 75-90% and partner with on-site leaders and cross-functional teams to drive program adoption, merchandising resets, and program rollouts that

Qualifications

• Five or more years of experience in retail operations, foodservice, merchandising, hospitality, marketing, or a related field.
• Experience supporting multiple locations or leading operational improvement initiatives preferred.
• Strong knowledge of retail operations, visual merchandising, and guest-experience strategies.

Responsibilities

• Lead and support visual merchandising resets across multiple accounts.
• Coach retail leaders and operators on execution, merchandising standards, and operational best practices.
• Support onboarding and development programs for retail managers and field leadership.
• Roll out standardized culinary, retail, marketing, and promotional programs.
• Monitor program adoption, share field feedback, and recommend improvements.
• Build trusted relationships and communicate observations to key stakeholders.

Skills

Retail operations

Merchandising

Guest-experience strategies

Coaching teams

Cross-functional collaboration

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

RETAIL SOLUTIONS MANAGER - MIDWEST/WEST COAST

Position Title: Retail Solutions Manager

Pay Grade: 12 or 14

Reports To: Director of Retail Strategy & Optimization

Other Forms of Compensation: per diem

Morrison Healthcare,a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

Retail Solutions Manager

Traveling Position | Remote / Near a Major U.S. Airport | Up to 75-90% Travel

Morrison Healthcare is seeking a hands-on retail operations and merchandising leader to support cafe and retail locations across the country. This role is ideal for someone who enjoys being in the field, improving the guest experience, coaching teams, and turning retail strategy into strong day-to-day execution.

The Opportunity

• Partner with onsite leaders, Regional Directors of Operations, Corporate Executive Chefs, and cross-functional teams to strengthen retail performance.
• Provide hands‑on support for merchandising resets, retail openings, refreshes, renovations, new programs, and site‑specific operational needs.
• Identify opportunities to improve product presentation, signage, placement, promotions, service, and the overall guest experience.
• Deliver practical solutions, action plans, and follow‑up support that help teams improve performance and maintain brand standards.

What You’ll Do

• Lead and support visual merchandising resets across multiple accounts.
• Coach retail leaders and operators on execution, merchandising standards, and operational best practices.
• Support onboarding and development programs for retail managers and field leadership.
• Help roll out standardized culinary, retail, marketing, and promotional programs.
• Monitor program adoption, share field feedback, and recommend improvements.
• Build trusted relationships and communicate observations, wins, and opportunities to key stakeholders.

What We’re Looking For

• Five or more years of experience in retail operations, foodservice, merchandising, hospitality, marketing, or a related field.
• Experience supporting multiple locations or leading operational improvement initiatives preferred.
• Strong knowledge of retail operations, visual merchandising, and guest‑experience strategies.
• A confident coach and relationship builder who can influence teams at multiple leadership levels.
• Strong organization, communication, problem‑solving, and project‑management skills.
• Bachelor’s degree preferred, or an equivalent combination of education and experience.
• Proficiency with Microsoft Office and the ability to travel extensively—up to 75-90%—for site visits, openings, refreshes, and special projects.

Why Join Us

This is a highly visible opportunity to influence retail execution across a broad portfolio, work alongside operational and culinary leaders, and help create stronger retail experiences for guests and onsite teams.

Morrison Healthcare is a member of Compass Group USA

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug‑free workplace.