Retail Shift Supervisor — Flexible Shifts & Benefits

Venchi; Boston (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401k matching (up to 4%)

Competitive PTO

Cash tips acquired weekly

Sales incentive monthly bonus

Flexible shift patterns

Employee discounts

Job summary

A leading international chocolate company is seeking a Shift Supervisor based in Boston. In this role, you will create a welcoming environment for customers, support daily operations, and ensure your team delivers exceptional service. Ideal candidates will demonstrate strong customer service skills, the ability to multitask, and a positive attitude. Competitive benefits include 401k matching, PTO, and employee discounts. Work involves evenings and weekends as part of a dynamic team environment.

Qualifications

• Prior experience in retail or customer service roles.
• Understanding of operational KPIs and cash handling.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the store manager in daily operations.
• Ensure exceptional customer service.
• Handle cash register and maintain cleanliness.
• Guide and motivate team members.

Skills

Customer service

Multitasking

Positive attitude

Teamwork

Job description

A leading international chocolate company is seeking a Shift Supervisor based in Boston. In this role, you will create a welcoming environment for customers, support daily operations, and ensure your team delivers exceptional service. Ideal candidates will demonstrate strong customer service skills, the ability to multitask, and a positive attitude. Competitive benefits include 401k matching, PTO, and employee discounts. Work involves evenings and weekends as part of a dynamic team environment.