Retail Shift Manager

EZPAWN Utah, Inc.; Midvale (UT); Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid on Store and Individual PerfromB0

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Résumé du poste

EZPAWN Utah, Inc. in Midvale is seeking a Retail Shift Leader (Key Holder) to guide store performance, promote sales, and deliver exceptional customer service in a fast-paced pawn environment.

You will coach team members, manage loans and extensions, and help set a welcoming tone while meeting company policies. The role offers growth opportunities, competitive pay, and bonus potential.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor or lead experience.
• Ability to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.
• Adhere to all company policies and procedures.
• Knowledge of pawned items (tools, jewelry, electronics) a plus.
• Sales background a plus.
• Bilingual a plus.

Responsabilités

• Provide outstanding customer service and build relationships to promote sales.
• Lead and coach store Team Members to achieve goals.
• Process loans and extensions and manage terms with customers.
• Perform opening and closing store procedures.

Connaissances

Leadership

Negotiation

Communication

Customer service

Formation

High school diploma or GED

Description du poste

Location

Address: 50 West 7200 South Midvale, Utah 84047

Pay Range

Pay range is based on experience from $16.00 to $18.00

About the Role

Are you tired of working fast food or retail jobs with no advancement opportunity? We want you to join us for a career - not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Benefits

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Key Responsibilities

Here's what you can expect as a Retail Shift Leader (Key Holder): You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you!

Key Duties

• Processing loans and extensions
• Coming to jointly satisfactory terms regarding items to be pawned
• Performing opening and closing store procedures
• Supervising and coaching store Team Members

Requirements

Requirements for the Retail Shift Leader (Key Holder) role:

• The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.
• You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills.
• It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships.

Additional requirements for the role include:

• High school diploma or GED
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
• Able to pass a criminal background check and drug test
• Valid driver's license and auto insurance
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus
• *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

EEO Statement

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Company Information

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.