Retail Shift Leader: Lead Team, Drive Service Excellence

Love's Travel Stops; Norton (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match

Insurance after 30 days

Competitive pay

Career development

Quarterly bonus

Hiring immediately

Job summary

Love's Travel Stops is seeking a Retail Shift Lead in Norton, KS to help run daily operations, support a safe, clean, and welcoming store environment, and deliver outstanding customer service. You will lead a team, guide tasks, and ensure smooth cash handling and inventory control.

You’ll grow with a family-owned company renowned for promoting from within, offering leadership development, cross-training, scheduling support, and a path toward broader store management across shifts.

Qualifications

• 1+ year of experience in retail management or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Leadership

Retail management

Customer service

Communication skills

Microsoft Office

Tools

POS systems

Cash register operations

Job description

Love's Travel Stops is seeking a Retail Shift Lead in Norton, KS to help run daily operations, support a safe, clean, and welcoming store environment, and deliver outstanding customer service. You will lead a team, guide tasks, and ensure smooth cash handling and inventory control.

You’ll grow with a family-owned company renowned for promoting from within, offering leadership development, cross-training, scheduling support, and a path toward broader store management across shifts.