Retail Shift Leader

EZPAWN Illinois, Inc.; Calumet City (IL); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid on Store and Individual Perfor-mm

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZPAWN Illinois, Inc. in Calumet City, IL is hiring a Retail Shift Leader (Key Holder) to lead store operations, process loans and extensions, set a positive tone for customers, and coach Team Members in a fast-paced environment.

The role offers competitive pay based on experience, opportunities for advancement, a comprehensive benefits package, and a clear career path from training to leadership within EZCORP’s pawn-store family.

Qualifications

• High school diploma or GED is required.
• At least 1 year supervisory/leadership experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of pawned items is a plus.

Responsibilities

• Processing loans and extensions.
• Coming to jointly satisfactory terms regarding items to be pawned.
• Performing opening and closing store procedures.
• Supervising and coaching store Team Members.

Skills

Supervisory experience

Sales experience

Bilingual (optional)

Pawn knowledge

Education

High school diploma or GED

Job description

Address: 1720 Sibley Blvd. Calumet City, Illinois 60409 Brand: EZPawn Pay range is based on experience from $17.00/hr to $19.00/hr

Are you tired of working fast food or retail jobs with no advancement opportunity? We want you to join us for a career – not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love to have you join our team. Urgently hiring immediately for Retail Shift Leader (Key Holder)!

EZCORP provides our full-time Retail Shift Leaders (Key Holder) with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your customer service and leadership skills in a fun and fast paced environment. Our Retail Shift Leader (Key Holder) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program Enhancing your leadership skills through our structured leadership training programs Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement.

As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition.

Benefits

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Responsibilities

• Processing loans and extensions
• Coming to jointly satisfactory terms regarding items to be pawned
• Performing opening and closing store procedures
• Supervising and coaching store Team Members

Requirements

• High school diploma or GED
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
• Able to pass a criminal background check and drug test
• Valid driver’s license and auto insurance
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus
• *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.