Retail Shift Lead - Store Operations & Customer Service

CVS Health; Houston (TX); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Wellness programs

Paid time off

Tuition assistance

Job summary

A national pharmacy chain in Houston seeks a Shift Supervisor to lead staff and ensure smooth store operations when managers are unavailable. The role emphasizes customer service and requires a flexible schedule, including mornings and weekends. Candidates should possess strong reasoning and communication skills, a high school diploma, and an ability to manage stock effectively. The position offers full-time hours with a competitive pay range of $16.50 - $24.00, plus comprehensive benefits.

Qualifications

• Ability to work a flexible schedule including morning, overnight, and weekend shifts.
• Experience assisting customers with queries and complaints.
• Proficient in pricing merchandise and managing stock.

Responsibilities

• Lead the store staff when no manager is present.
• Maintain customer/patient confidentiality.
• Ensure completion of opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Customer service

Education

High School Diploma or Equivalent

Job description

A national pharmacy chain in Houston seeks a Shift Supervisor to lead staff and ensure smooth store operations when managers are unavailable. The role emphasizes customer service and requires a flexible schedule, including mornings and weekends. Candidates should possess strong reasoning and communication skills, a high school diploma, and an ability to manage stock effectively. The position offers full-time hours with a competitive pay range of $16.50 - $24.00, plus comprehensive benefits.