Retail Shift Lead Position

Fitchburg Farms LLC; Fitchburg (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401K for Full Time Staff

Employee Discount

Flexible Schedule

Job summary

Fitchburg Farms LLC in Fitchburg, WI is seeking a Retail Shift Lead to supervise and assist retail staff in delivering exceptional customer service and maintaining a well-organized store and greenhouse.

You will manage signage, answer questions, help customers, and learn our POS system while supporting inventory and promotional efforts. This role offers flexible hours, weekend availability, and growth opportunities.

Qualifications

• Retail customer service experience.
• Team player with good communication.
• Willing to learn plant/garden knowledge.
• Flexible and able to start at 14 USD/hour.
• Ability to lift 30lbs and stay active.
• Weekend availability preferred.

Responsibilities

• Supervise and assist retail associates in customer service and store maintenance.
• Maintain signage for customers and showroom appearance.
• Encourage world-class customer service and helpful attitude.
• Assist customers in finding plants and answering questions.
• Help customers pack items and carry to their vehicle.
• Learn about plants and products; operate POS system.
• Maintain a clean and organized greenhouse.
• Support inventory levels and weekly sales goals.
• Assist in store promotions and weekly sales.

Skills

Customer service

Team player

Self-starter

Positive attitude

Plant knowledge

POS system familiarity

Tools

POS system

Job description

Retail Shift Lead Position

Responsibilities

• Supervising andassisting retail associates in customer service and store maintenance
• Maintainaccurateand visible signage for customers
• Encourage retail staff to provide world class customer service
• Work with customers to answer questions and find plants
• Help customers pack items and carry to their vehicle
• Contribute positively to the work environment
• Take initiative to learn about plants and product
• Becoming proficient and familiar with our POS (register) system
• Watering, creating plant arrangements, and merchandising displays
• Answering phones and returning messages
• Help tomaintain a clean and organized greenhouse
• Interest in leadership
• Other duties as assigned

Work with Management Staff on the following

• Maintaining inventory levels of houseplants and hard goods
• Supporting weekly sales goals
• Assistin store promotion and weekly sales

Requirements

• Age 18+
• Must be a self-starter
• Positive attitude
• Customer service in a retail setting
• Team player – communicative, enthusiastic, and helpful
• Plant/Garden Knowledge – a plus! We are willing to teach and train if you are willing to learn.
• Ability to lift 30lbs
• Ability to remain active for your shift

We are very flexible with hours and are looking for people who are able to start August 17th.Full-timeand part-time positions available, from just one day a week and up!Weekend availability ispreferred.

Compensation

• Pay: Starting at $14.00 hourly – increase depending on experience, etc.
• 401K for Full Time Staff
• Flexible Schedule
• Employee Discount