Retail Services Coordinator

UT Southwestern Medical Center; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A renowned medical and research center in Dallas seeks a Retail Associate to optimize operations in retail outlets. Responsibilities include providing exceptional customer service, managing inventory, and processing transactions effectively. Ideal candidates will have a high school diploma, experience in inventory management systems, and a valid Texas driver's license. A comprehensive benefits package is offered.

Benefits

PPO medical plan available day one

Paid Time Off available day one

Tuition Reimbursement

Wellness programs

Qualifications

• 1 year of experience working on computers using Inventory management systems.
• Valid Texas driver's license upon hire.
• Previous retail, cashiering, storekeeping, or merchandising experience preferred.

Responsibilities

• Greets customers and provides excellent customer service.
• Processes cash, credit, and debit transactions accurately.
• Maintains a clean and organized checkout area.
• Monitors stock levels to ensure optimal inventory.
• Conducts regular inventory audits to maintain accuracy.

Skills

Customer Service

Inventory Management

Cash Handling

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you\'ll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

Works under minimum supervision to provide optimized resource utilization and enhanced operational efficiency in our campus retail outlets. This job combines the responsibilities of a cashier, retail associate and inventory associate to ensure seamless operations, effective inventory management, and exceptional customer service.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UT Southwestern employee benefits!

Experience and Education

Required

• Education
  High School Diploma or equivalent
• Experience
  1 year of experience working on computers using Inventory management systems and Microsoft Outlook, Word, and Excel products
• Licenses and Certifications
  Valid Texas driver\'s license Upon Hire

Preferred

• Experience
  Previous experience in retail, cashiering, storekeeping, or merchandising preferred.

Job Duties

• Greets customers and provide excellent customer service.
• Processes cash, credit, and debit transactions accurately and efficiently.
• Receives and checks cash drawer for correctness at beginning and end of shift; takes cash register reading; places money and cash tape into bank deposit bag; turns in daily receipts to supervisor.
• Maintains a clean and organized checkout area.
• Addresses customer inquiries and resolve issues promptly.
• Monitors and manage stock levels to ensure optimal inventory.
• Reorders products and handle stockouts in real-time.
• Receives and processes inventory shipments.
• Conducts regular inventory audits to maintain accuracy.
• Addresses inventory discrepancies and pricing errors promptly
• Performs lifting tasks such as moving and restocking inventory items.
• Ensures products are effectively presented and promoted to customers.
• Sets up attractive and strategic product displays.
• Rotates stock to maintain product freshness and appeal.
• Implements pricing strategies and manage product promotions.
• Adapts quickly to changing operational needs without relying on multiple team members.
• Maintains a flexible and agile approach to respond to fluctuating customer demands.
• Checks incoming shipments against bills of lading and purchase orders, and prepares accurate receiving reports, noting shortages, overages, and damaged items.
• Coordinates the receipt and delivery of university or departmental shipments.
• Initiates and implements continuous improvement projects for assigned area.
• May help to maintain workflow and coordinates activities in Supervisors absence.
• Documents all process errors found in assigned work area and communicates an improvement to eliminate future errors to team members.
• Loads, unloads and delivers merchandise by variety of means including manual loading techniques and mobile carts.
• Provides assistance to department personnel in preparing and arranging for outgoing shipments.
• Drives university vehicles to various campus and off-campus locations to offload and deliver merchandise.
• Ensures that storage areas and stock rooms are maintained in clean and tidy condition.
• Performs other duties as assigned.

Security and EEO Statement

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.