Retail Service Specialist — Part-Time Customer Support

Dollar Tree; Pemberton Township (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Browns Mills, NJ store and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, stock shelves, unload merchandise, and maintain a clean, safe, and welcoming environment.

This part-time role requires strong communication, reliability, and the ability to lift 30–50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentation.
• Other duties as assigned*.

Skills

Cash handling

Customer service

Retail experience

Stock replenishment

Communication skills

Team player

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Browns Mills, NJ store and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, stock shelves, unload merchandise, and maintain a clean, safe, and welcoming environment.

This part-time role requires strong communication, reliability, and the ability to lift 30–50 lbs.