Retail Service & Sales Associate - Flexible Hours

WSS; El Monte (CA); On-site; USD 19,000 - 28,000; Part time

Job summary

WSS is seeking a part‑time Service Team Member in California to provide friendly customer service and handle cashier duties on the sales floor. You will help stock shelves, sign promotions, and keep the floor organized while delivering a neighborhood‑friendly shopping experience.

The role requires high school education and 18+ years of age; Spanish language skills are a plus. Availability for nights, weekends, and holidays is expected as part of the schedule.

Qualifications

• Must be 18 years or older.
• High School or GED equivalent.
• Previous retail, hospitality, or customer service experience a plus.
• Bilingual in Spanish is a plus.

Responsibilities

• Offer a friendly greeting, smile, and eye contact with customers; ability to handle several customers at once
• Answer questions about merchandise for the customers’ level of expertise
• Lead customers to appropriate merchandise, provide options and share features and benefits to help them make a buying decision
• Resolve customer concerns or complaints, involving management as appropriate
• Always treat all associates and customers with respect
• Assume responsibility for the cash in the register and for register balancing at the beginning and end of your work shift
• Adhering to company procedures regarding drops and all other cash handling policies
• Maintain the register area clean, free of merchandise returns and stocked with operating supplies
• Be knowledgeable of and perform sales support functions related to POS procedures
• Handle returns courteously and professionally with assistance of management
• Contribute to the achievement of store sales goals
• Offer WSS Loyalty membership to all customers
• Unload and process shipment in a timely manner
• Maintain stock levels with new or transferred merchandise within all areas of the store
• Execute price changes by referring to price change sheets and adhering to pricing presentation standards
• Conduct merchandise floor moves as needed to accommodate new arrivals and adjust presentations
• Execute and maintain visual product presentation standards according to directives
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations
• Understand and adhere to all loss prevention policies and procedures to reduce shortage

Skills

Customer service

Cashier

Stocking

Retail

Spanish (bilingual)

Education

High school diploma

Job description

WSS is seeking a part‑time Service Team Member in California to provide friendly customer service and handle cashier duties on the sales floor. You will help stock shelves, sign promotions, and keep the floor organized while delivering a neighborhood‑friendly shopping experience.

The role requires high school education and 18+ years of age; Spanish language skills are a plus. Availability for nights, weekends, and holidays is expected as part of the schedule.