Retail Service Associate - Flexible Hours & Customer Focus

brobstongroup.com - Jobboard; Hackensack (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

The position of Service Associate at brobstongroup.com - Jobboard in Hackensack focuses on delivering high-quality customer service. The role includes engaging with customers, processing transactions accurately, and maintaining merchandise presentation. Candidates require 2+ years of retail experience and strong communication skills.

This fully onsite position demands a flexible work schedule to cover peak retail hours, including nights and weekends. Join our team to help create an enjoyable shopping experience for our guests.

Qualifications

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Greet and engage customers, assess needs, and provide product recommendations.
• Process sales, returns, exchanges, and gift services accurately using POS systems.
• Maintain merchandise presentation, restock displays, and ensure floor readiness.
• Support inventory tasks, price verification, and loss-prevention practices.

Skills

Customer service

Communication skills

Interpersonal skills

Tools

Point of Sale (POS) systems

Job description

The position of Service Associate at brobstongroup.com - Jobboard in Hackensack focuses on delivering high-quality customer service. The role includes engaging with customers, processing transactions accurately, and maintaining merchandise presentation. Candidates require 2+ years of retail experience and strong communication skills.

This fully onsite position demands a flexible work schedule to cover peak retail hours, including nights and weekends. Join our team to help create an enjoyable shopping experience for our guests.