Retail Senior Sales Associate

Tailored Brands, Inc.; Rocky Mount (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Retail Senior Sales Associate who excels in customer service and team collaboration. This role involves engaging with customers to provide an exceptional shopping experience, managing sales processes, and supporting store operations. If you thrive in a fast-paced environment and are passionate about delivering top-notch service, this opportunity is perfect for you. Join a diverse team that values commitment and results, and take your career to the next level in a dynamic retail setting.

Qualifications

• Strong customer service skills focused on delivering a world-class experience.
• Ability to engage with customers and build relationships.

Responsibilities

• Engage with customers from greeting to post-sale contact.
• Assist with merchandising and store-related projects.

Skills

Customer Service

Team Collaboration

Adaptability

Job description

Join to apply for the Retail Senior Sales Associate role at Tailored Brands, Inc.

Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need.

What You Bring

• Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment.

To Be Successful In This Role You Will

• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post-sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
• Handle the cash register, as a cashier, at the point of sale in the store.
• Partner with store management to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.

Physical Requirements

• Ability to stand and walk for most of the shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work across multiple store or site locations and brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, disability, marital status, or any other protected status under law.