Retail Security Officer: Unarmed Patrol & Digital Reporting

Allied Universal; Allen (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring an Unarmed Security Officer for a patrol role in Allen, TX. You will monitor entrances, provide visitor and tenant support, and respond to incidents with a customer‑focused approach.

You will perform unarmed patrols across retail areas, maintain a visible presence to deter security incidents, and use tablets/computers for daily operations while communicating professionally with guests and teammates.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, tenants, employees, and/or shoppers by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to appropriate personnel.
• Conduct regular and random unarmed patrols throughout retail and mall areas, including entrances, common areas, loading areas, and the surrounding perimeter.
• Monitor access points and observe activity to help deter unauthorized entry, theft-related activity, and other security-related concerns.
• Maintain a professional presence while assisting with directions, responding to customer questions, and communicating relevant information to Allied Universal supervision and site contacts.

Skills

Customer service

Computer skills

Education

High School Diploma

Job description

Allied Universal is hiring an Unarmed Security Officer for a patrol role in Allen, TX. You will monitor entrances, provide visitor and tenant support, and respond to incidents with a customer‑focused approach.

You will perform unarmed patrols across retail areas, maintain a visible presence to deter security incidents, and use tablets/computers for daily operations while communicating professionally with guests and teammates.