Retail Security Officer: Pro Patrol & Customer Service

andyfrain; Maryland; On-site; USD 30,000 - 40,000; Full time

Job summary

Andy Frain Services in Maryland is seeking a Security Officer to provide security detail in accordance with post orders, ensuring professional image and excellent customer service. You will control entrances, patrol perimeters, escort materials and personnel, inspect exposures, and respond to emergencies while maintaining vigilance.

Candidates should have strong observation, communication, and teamwork skills, be at least 21, have a valid driver's license, and be able to stand for extended

Qualifications

• Be on time and report to post in full uniform.
• Maintain professional image and greet customers, visitors and employees politely.
• Be proactive in knowing revisions to post orders and general information from the customer and AFS.
• Patrol property or maintain fixed post, report suspicious activity and investigate incidents.

Responsibilities

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Patrol physical property or maintain fixed post position, report suspicious activity and investigate incidents.
• Monitor cameras or equipment as outlined in post orders.
• Maintain knowledge of emergency policies and respond to alarms and emergencies.
• Complete Daily Activity Reports and all relevant reports.
• Make recommendations to management on safety and loss prevention.
• Know life safety systems and ensure safe operation of elevators and access doors.
• Ensure training and compliance guidelines are met.
• Communicate daily with Security Supervisor about issues.

Skills

Honest

Alert

Customer service

Teamwork

Communication

Tools

CCTV system

Fire panels

Elevator operation

Job description

Andy Frain Services in Maryland is seeking a Security Officer to provide security detail in accordance with post orders, ensuring professional image and excellent customer service. You will control entrances, patrol perimeters, escort materials and personnel, inspect exposures, and respond to emergencies while maintaining vigilance.

Candidates should have strong observation, communication, and teamwork skills, be at least 21, have a valid driver's license, and be able to stand for extended