Retail Security Officer: Customer-Focused Patrols (Miami)

Cambridge Security Services; Miami (FL); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Major Medical

Dental & Vision Insurance

Paid Vacation

Free Uniforms

Holiday Premium Pay

Industry-Leading Training

Work Perks Discount Program

Job summary

Cambridge Security Services is hiring a Security Officer in Miami, FL to support safety and security operations at a retail store. You will greet customers, patrol the premises, deter crime, and maintain a courteous, professional demeanor in line with company protocols.

The role requires Florida licensing, a high school diploma, and the ability to pass background checks and drug screening. Full-time hours (32–40 per week) with pay rates of $19.50–$20 per hour, plus benefits and paid time off.

Qualifications

• Clear verbal and written communication skills.
• Strong customer service and active listening skills.
• Ability to remain calm under pressure and evaluate situations effectively.

Responsibilities

• Provide world-class customer service by greeting customers and eye contact at the entrance.
• Walk the store exterior and vestibule at least every 15 minutes.
• Inspect exterior for vandalism and report findings to management and security.
• Scan the parking lot for suspicious activity and maintain site awareness.
• Direct loiterers to leave the property as directed by management.

Skills

Communication skills

Customer service

Calm under pressure

Situational awareness

Professional appearance

Education

High School Diploma or equivalent

Job description

Cambridge Security Services is hiring a Security Officer in Miami, FL to support safety and security operations at a retail store. You will greet customers, patrol the premises, deter crime, and maintain a courteous, professional demeanor in line with company protocols.

The role requires Florida licensing, a high school diploma, and the ability to pass background checks and drug screening. Full-time hours (32–40 per week) with pay rates of $19.50–$20 per hour, plus benefits and paid time off.