Retail Security Officer: Customer-First Patrol (Full-Time)

Allied Universal; Cleveland (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits and retirement

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time Unarmed Site Perimeter Patrol in Cleveland, OH. You will monitor and patrol storefront areas, deter incidents, and support a welcoming environment for customers and employees. Join a team that emphasizes integrity, reliability, and people-first service.

The role requires strong customer service, clear communication, and the ability to respond calmly to security-related concerns in a retail setting. Full-time schedule and hourly pay apply.

Qualifications

• Customer service and interpersonal skills with guests, employees, and visitors.
• Ability to conduct regular and random unarmed patrols throughout the retail location.
• Knowledge of site policies, security procedures, and emergency response processes.

Responsibilities

• Provide customer service to customers, employees, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, receiving areas, parking areas, and the surrounding perimeter.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Monitor for unusual activity, policy violations, and potential hazards, helping to deter theft, trespassing, and other unauthorized activity.
• Document incidents, observations, and patrol activities accurately and communicate relevant information to store management and Allied Universal leadership.

Skills

Customer service

Patrols

Security procedures

Incident response

Communication

Reporting

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Full Time Unarmed Site Perimeter Patrol in Cleveland, OH. You will monitor and patrol storefront areas, deter incidents, and support a welcoming environment for customers and employees. Join a team that emphasizes integrity, reliability, and people-first service.

The role requires strong customer service, clear communication, and the ability to respond calmly to security-related concerns in a retail setting. Full-time schedule and hourly pay apply.