Retail Security Officer, Auburn

Securitas Group; Worcester (MA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental coverage

Company-paid life insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Securitas Saves discount program

Job summary

A leading security firm in Auburn, MA is seeking a Retail Security Officer to ensure the safety of shoppers and staff at the mall. The role includes conducting patrols, responding to incidents, and providing excellent customer service. Candidates must be at least 18 years old, flexible with work hours, and possess strong communication skills. A full benefits package is provided to successful employees.

Qualifications

• Ability to work a flexible schedule, including all shifts, weekends, and holidays.
• Strong leadership, communication, and problem-solving skills.
• Ability to remain calm and professional in high-pressure situations.
• Valid driver’s license.
• Excellent computer knowledge.
• Ability to complete all pre-employment requirements prior to starting.
• Ability to complete all pre-employment requirements.

Responsibilities

• Conduct regular foot and vehicle patrols of the mall interior and exterior.
• Deter criminal activity through high-visibility presence.
• Monitor surveillance systems and access control.
• Respond to incidents, alarms, medical emergencies, and disturbances.
• Provide excellent customer service to mall visitors and staff.
• Enforce mall policies and support lost & found efforts.
• Complete detailed reports on daily activities and incidents.

Skills

Leadership

Communication

Problem-solving

Computer knowledge

Customer service

Education

At least 18 years old

Tools

Computer knowledge

Job description

Join to apply for the Retail Security Officer, Auburn role at Securitas Group.

Location: Auburn, MA

Shifts: 2nd shift, Thursday–Saturday

Are you someone who enjoys helping others, staying alert, and keeping environments safe? Join our team at the mall located in Auburn as a Retail Security Officer and make a difference in your community every day!

As a Retail Security Officer, you will be the first line of defense in protecting shoppers, employees, and property within the mall. You’ll provide a visible, professional presence, assist with emergencies, patrol the premises, and respond to incidents calmly and effectively.

Responsibilities

• Conduct regular foot and vehicle patrols of the mall interior and exterior.
• Deter criminal activity through high‑visibility presence.
• Monitor surveillance systems and access control.
• Respond to incidents, alarms, medical emergencies, and disturbances.
• Provide excellent customer service to mall visitors and staff.
• Enforce mall policies and support lost & found efforts.
• Complete detailed reports on daily activities and incidents.

Qualifications

• Ability to work a flexible schedule, including all shifts, weekends, and holidays.
• Strong leadership, communication, and problem‑solving skills.
• Ability to remain calm and professional in high‑pressure situations.
• Valid driver’s license.
• Excellent computer knowledge.
• At least 18 years old.
• Ability to complete all pre‑employment requirements prior to starting.

Why Join Securitas?

• Opportunities for career growth within a global security leader.
• Gain experience across a variety of sites and industries.
• Contribute to a team that values integrity, teamwork, and excellence.
• Full benefits package including health, dental, vision insurance, 401(k), and life insurance plans.

Benefits include:

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

If you're ready to bring your expertise, flexibility, and leadership to an exciting role, apply today and take the next step in your security career!