Retail Security & Loss Prevention Lead

Hy-Vee, Inc.; Coralville (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hy-Vee, Inc. is hiring a Retail Security Officer for a full-time, on-site role based in Coralville, IA. You will patrol store premises, deter theft, observe activity, and report concerns to leadership to maintain a safe environment.

You will document incidents, cooperate with local law enforcement when needed, assist customers, support emergency procedures, and work with store teams to uphold Hy-Vee’s high standards of service and safety.

Qualifications

• Strong observational and situational awareness skills for identifying security risks.
• Effective communication and interpersonal skills for interactions with customers and team members.
• Ability to follow security procedures, document incidents, and adhere to loss prevention policies.

Responsibilities

• Patrol the sales floor and exterior areas to deter theft and ensure safety.
• Observe customer and employee activity and report concerns to store leadership.
• Document incidents accurately and cooperate with local law enforcement when needed.
• Support emergency procedures and assist customers while upholding Hy-Vee’s safety standards.
• Collaborate with store teams to maintain a secure and service-oriented environment.

Skills

Observational skills

Communication skills

Situational awareness

Customer service

Education

High school diploma or equivalent

Tools

CCTV monitoring

Access control systems

Job description

Hy-Vee, Inc. is hiring a Retail Security Officer for a full-time, on-site role based in Coralville, IA. You will patrol store premises, deter theft, observe activity, and report concerns to leadership to maintain a safe environment.

You will document incidents, cooperate with local law enforcement when needed, assist customers, support emergency procedures, and work with store teams to uphold Hy-Vee’s high standards of service and safety.