Retail Security Lead: Operations & Incident Response

Security Industry Specialists, Inc.; San Jose (CA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Growth opportunities

Job summary

Security Industry Specialists, Inc. in San Jose, CA seeks a Retail Security Supervisor to manage operations across assigned areas, oversee a team of Security Specialists, ensure post order compliance, and coordinate emergency response and client liaison.

Requirements include a Bachelor's degree or equivalent in Criminal Justice or related field, 5+ years in security management, state guard certification, and strong communication. Benefits include health, dental, vision, 401(k), and PTO.

Qualifications

• Bachelor’s Degree in Criminal Justice, Political Science, Emergency Management, or related discipline or equivalent experience
• Minimum of five years in safety and security management or supervision, law enforcement or military, or security control room supervision experience
• State guard certification and any client-required certifications must be current

Responsibilities

• Liaison with client's corporate management to ensure proper utilization of security programs
• Oversee a team of Retail Security Specialists and ensure compliance with post orders
• Coordinate all security operations and programs in the assigned area
• Respond to emergencies and client requests; initiate investigations and write incident reports
• Maintain up-to-date records, including timekeeping and activity reports

Skills

Team leadership

Incident reporting

Technical writing

Communication

Time management

Customer service

Education

Bachelor’s degree or equivalent in Criminal Justice / related field

Job description

Security Industry Specialists, Inc. in San Jose, CA seeks a Retail Security Supervisor to manage operations across assigned areas, oversee a team of Security Specialists, ensure post order compliance, and coordinate emergency response and client liaison.

Requirements include a Bachelor's degree or equivalent in Criminal Justice or related field, 5+ years in security management, state guard certification, and strong communication. Benefits include health, dental, vision, 401(k), and PTO.