Retail Salesperson

Samsonite; Wrentham (MA); On-site; USD 34,000 - 46,000; Full time

Job summary

Samsonite in Wrentham, MA seeks a full-time Retail Salesperson to engage customers on the sales floor, understand travel needs, and recommend Samsonite products. You will provide outstanding service, explain product features, process transactions, and keep the store neat and stocked.

The role requires on-site work, weekend availability, and a willingness to support promotions and team goals. High school diploma or equivalent preferred.

Qualifications

• Strong retail sales experience with ability to meet/exceed goals.
• Knowledge of luggage/travel accessories and features.
• Excellent communication and customer service skills.
• On-site in Wrentham, MA; weekends/evenings/holidays as needed.
• Basic math and cash-handling accuracy.

Responsibilities

• Provide high-quality customer service on the sales floor.
• Explain product features and benefits to customers.
• Process sales transactions accurately at the register.
• Restock merchandise and support inventory management.
• Assist with promotions and maintain store presentation.
• Collaborate with team to meet store sales targets.

Skills

Retail sales

Product knowledge

Communication & customer service

Cash handling/POS

Teamwork & reliability

Mobility/standing long hours

Education

High school diploma or equivalent

Tools

POS system

Job description

Company Description Samsonite, founded in 1910, is the world’s leading luggage brand known for durable, innovative travel products. The company is recognized for breakthrough research and development and a long-standing commitment to quality and design. Its portfolio includes travel, business, kids, casual, and personal accessory products that serve a wide range of customers. Samsonite focuses on creating lighter, stronger products that help travelers go further with confidence and comfort.

Role Description The Retail Salesperson role at Samsonite is a full-time, on-site position based in Wrentham, MA. In this role, the Retail Salesperson engages with customers on the sales floor, understands their travel needs, and recommends appropriate Samsonite products. Responsibilities include providing high-quality customer service, explaining product features and benefits, processing sales transactions, and maintaining store presentation and cleanliness. The role also involves restocking merchandise, assisting with inventory, supporting promotional activities, and working collaboratively with team members to meet store sales targets. The Retail Salesperson represents the Samsonite brand through professional conduct and a customer-focused approach.

Qualifications

• Strong Retail Sales and Sales skills, with the ability to meet or exceed sales goals.
• Solid Product Knowledge of luggage, travel accessories, and related features, with a willingness to learn new product lines.
• Excellent Communication and Customer Service skills to build rapport and provide a positive in-store experience.
• Ability to work on-site in Wrentham, MA, including weekends, evenings, and holidays as needed.
• Previous experience in retail or a customer-facing environment is preferred.
• Basic math and POS/cash handling skills, with attention to accuracy and detail.
• Ability to stand for extended periods, lift and move merchandise, and perform routine store tasks.
• High school diploma or equivalent; additional training in sales or retail operations is a plus.