Retail Sales Travel Specialist

Staples Stores; South Portland (ME); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading retail organization as a Retail Sales Travel Specialist. You will engage customers in travel services and provide assistance with TSA Precheck and passport photos. The role offers competitive pay, flexible hours, various benefits, and the opportunity for career growth in a fast-paced environment.

Benefits

Generous paid time off

Consistent hours/shifts

Weekly pay

401(k) plan with company match

Discounts at retailers and restaurants

Dental and vision insurance

Qualifications

• Must be at least 18 years old and a U.S. citizen.
• 1+ years of customer service experience.
• Ability to manage conflict in a non-confrontational manner.

Responsibilities

• Engage customers with travel services and products.
• Verify customer identity and process necessary documentation.
• Perform basic troubleshooting of retail equipment.

Skills

Customer Service

Proficiency in Microsoft Office

Conflict Management

Flexibility

Job description

Join to apply for the Retail Sales Travel Specialist role at Staples Stores

1 day ago Be among the first 25 applicants

Join to apply for the Retail Sales Travel Specialist role at Staples Stores

Travel Specialists engage customers with our travel services and products (i.e., travel supplies, luggage) for an easier travel experience. You will assist customers through TSA Precheck, passport photos, or by initiating background checks and other services for various federal or state programs. Services offered vary by store. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Generous paid time off, consistent hours/shifts, weekly pay and career growth opportunities
• $250 award upon successfully completing the full vetting process
• Opportunity for full-time or part-time hours depending on the specific store’s opening(s)
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance; full-time associates are also eligible for medical
• And many more benefits
• Compensation based on qualifications and experience
  
  

Provide Travel Government or TSA-related consumer sales for identity-related products and services.

• Engage customers with comprehensive travel solutions including product sales (i.e. luggage)
• Greet all customers and provide a professional and welcoming experience
• Engage customers and present products & solutions that drive sales with our customer’s needs in mind
• Verify customer identity, scan required documents into database system, take passport photos
• Complete customer fingerprint images, biometric & data capture processes and paperwork
• Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment
• Support other areas of the store during your 8-10 week onboarding period
• Be flexible to perform other duties as assigned or needed in the store
  
  

Essential Skills And Experience

• 18 years of age or older and must be a U.S. citizen
• Able to work a flexible schedule based on the store’s needs. This role usually has a more consistent schedule.
• Proficiency in Microsoft Office; ability to operate a keyboard, photocopier, other office equipment
• 1+ years customer service-related experience
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously
  
  

Staples does not sponsor applicants for work visas for this position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Office Equipment

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