Retail Sales Technician

Asurion; City of Rochester (NY); On-site; Full time

Job summary

A leading tech care company is seeking a Retail Sales Technician. In this role, you will provide exceptional customer service, assist with troubleshooting and repairing tech devices, and help meet sales goals while being a vital part of a customer-focused team in a dynamic retail environment.

Benefits

Ongoing training to grow your skills

Unlimited monthly bonus potential

Competitive hourly pay and benefits

Career growth opportunities based on your interests

Qualifications

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support or technology repair (preferred).
• Basic knowledge of mobile devices and operating systems.

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Deliver award-winning, personalized customer experiences.
• Upsell Asurion product and achieve sales goals.

Skills

Customer Service

Troubleshooting

Sales

Job description

Join to apply for the Retail Sales Technician role at Asurion

6 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Technician role at Asurion

$17.85 + unlimited sales bonus potential

If you enjoy helping people repair and get to know their tech devices, our

Rochester, NY

$17.85 + unlimited sales bonus potential

If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply today to join uBreakiFix team to Serve, Solve, and Sell with us.

Starting pay is at $17.85 per hour + uncapped sales & repair incentive.

• Average incentive potential is $607/month, with unlimited earning potential!
  
  

Don’t miss this chance to be part of something big at our retail stores.

• Gain new skills and certifications.
• Provide great customer service experiences.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for great sales!
• Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
  
  

Apply now if you are customer service-focused and enjoy troubleshooting and repairing tech devices. We are looking for people who are great at talking with customers and can make sales in a retail environment.

As a Retail Sales Technician, here’s what you can expect to do:

• Provide technical expertise, troubleshoot, and repair customer electronic devices
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers
• Upsell Asurion product and achieve sales goals
• Contribute & support in market, based on needs of the business and store locations
• Efficiently multitask in a dynamic retail environment
• Self-manage and set priorities
• Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
  
  

Here’s what you’ll bring to the team:

• 1+ years of customer service/retail sales experience
• 6+ months of experience with product service support or technology repair (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule, including weekends and holidays
• Demonstrated ability to multitask efficiently in a fast-paced environment
  
  

We take care of you (benefits/perks):

• Ongoing training to grow your skills and hands-on training
• Unlimited monthly bonus potential for great sales!
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests
• And more! Asurion offers a wide range of perks and benefits for mental, physical, and financial health.
  
  

Get to know us:

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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