Retail Sales Support Analyst

Remote Jobs; Deerfield (IL); Remote; USD 80,000 - 95,000; Full time

Job summary

A leading staffing organization is seeking candidates for a sales support position based in Deerfield, Illinois. Responsible for engaging with sales teams and managing CRM processes to enhance efficiency. Candidates must have over 5 years of experience in sales support and be proficient in CRM platforms like HubSpot or Salesforce. This role offers a salary up to $95,000 with a comprehensive benefits package and flexible work options.

Benefits

Annual bonus plan

401(k) with company contributions

Flexible work options

Scholarship program for children

Qualifications

• 5+ years of experience in sales support, sales operations, or customer service within a B2C or retail environment.
• Experience with CRM platforms required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Engage with RM's, RSR's, and customer stakeholders to improve sales efficiency.
• Manage CRM processes and customer data.
• Develop and distribute KPI reports.

Skills

Sales support experience

CRM platforms expertise

Microsoft Office Suite proficiency

Communication skills

Organizational skills

Ability to work in a fast-paced environment

Tools

HubSpot

Salesforce

Job description

Employer Industry: Home Products and Innovations

Overview

We are not the Employer of Record (EOR) for this position. Our role is to connect outstanding candidates with a top-tier employer.

Why consider this job opportunity

• Salary up to $95,000
• Annual bonus plan based on company and individual performance
• Comprehensive benefits package including medical, dental, vision, and 401(k) with company contributions
• Flexible work options promoting work-life balance
• Scholarship program for children of employees
• Inclusive and diverse company culture that values unique perspectives

Responsibilities

• Engage with RM\'s, RSR\'s, and customer stakeholders in the field to improve sales team efficiency
• Manage CRM processes and workflow, including customer data management and reporting
• Develop and distribute KPI reports and project pipelines to support strategic decision-making
• Coordinate RVP and Market Walks, including logistics planning and data preparation
• Create and maintain onboarding materials for new RSRs to ensure effective training

Required Qualifications

• 5+ years of experience in sales support, sales operations, or customer service within a B2C or retail environment
• Experience with CRM platforms (e.g., HubSpot, Salesforce)
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong communication and organizational skills
• Ability to work in a fast-paced environment

Preferred Qualifications

• Experience in a retail environment
• Analytical skills and attention to detail
• Ability to interpret technical specifications and understand engineering drawings
• Excellent interpersonal skills and ability to work with diverse personality types

Benefits

• Salary up to $95,000
• Annual bonus plan based on company and individual performance
• Comprehensive benefits package including medical, dental, vision, and 401(k) with company contributions
• Flexible work options promoting work-life balance
• Scholarship program for children of employees
• Inclusive and diverse company culture that values unique perspectives

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.