Retail Sales Supervisor (Carlsbad)

PUMA North America, Inc.; Carlsbad (CA); On-site; USD 27,000 - 32,000; Part time

Benefits offered by this job

Bonus

Benefits (Part Time)

Job summary

PUMA North America, Inc. is seeking a Store associate in Carlsbad, CA. The role focuses on delivering exceptional customer service while achieving sales targets and maintaining store profitability.

The candidate will manage merchandise, support payroll processes, and ensure a safe, compliant store environment. Flexibility for weekends and evenings is required, with base pay stated as an hourly rate plus bonus and benefits.

Qualifications

• 1-2 years' experience in a customer service-oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player and excellent communication skills.
• Computer skills: MS Office and basic retail software knowledge.

Responsibilities

• Provide consistently high standards of customer experience in the Store in line with PUMA Brand Values and service standards.
• Help the store achieve or exceed sales, KPIs and profitability goals through planning, expense control and service.
• Manage payroll to maintain profitability while delivering high customer service.
• Communicate merchandise opportunities to Store/Assistant Store Manager; handle incoming and outgoing merchandise.
• Maintain a safe, healthy and compliant working/shopping environment; comply with Policies and Procedures.
• Work non-traditional hours including weekends, evenings and holidays.

Skills

Excellent communication skills

Strong team player

Ability to learn quickly

Demonstrated ability to reason through

Customer service experience

Tools

MS Office

Retail software

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

Your Mission

Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards, Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service, Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers, Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager, Responsible for handling and processing incoming and outgoing merchandise, Required to comply with all Policies & Procedures, operational core competencies and key accountabilities, Responsible for maintaining a safe, healthy and compliant working and shopping environment, Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Your Talent

• 1-2 years' experience in a customer service-oriented retail environment
• Demonstrated ability to reason through complex issues
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required.
• Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $19.90-$22.90 + Bonus + Benefits (Benefit Summary_Part Time) Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what's next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.