Retail Sales Supervisor Retail Stores Clarksburg, United States of America

PUMA Gruppe; Clarksburg (WV); On-site; Full time

Job summary

An established industry player is seeking dynamic individuals who embody SPEED & SPIRIT. This role focuses on delivering exceptional customer service while driving sales and achieving profitability goals. As part of a vibrant team, you will assist in training and developing high-performing employees and ensure compliance with company policies. If you are a motivated team player with a passion for retail and sports, this is a fantastic opportunity to shine and contribute to a thriving environment. Join this forward-thinking company to make a difference and grow your career in a supportive atmosphere.

Qualifications

• 1-2 years in customer service-oriented retail environment preferred.
• Proven ability to exceed sales goals and reason through complex issues.

Responsibilities

• Ensure high standards of customer experience in accordance with brand values.
• Achieve or exceed sales, KPIs, and profitability goals effectively.

Skills

Customer Service Skills

Sales Skills

Teamwork

Quick Learning Ability

Basic Computer Skills

Physical Ability to Lift 30 Pounds

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.50-$24.50 + Bonus + Benefits. Pay may vary depending on job-related knowledge, skills, and experience.

Your Mission

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective use of short- and long-term planning, expense control, sales, and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development, and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.