Retail Sales Supervisor - Part Time

Delta Galil USA Inc; New Jersey; On-site; USD 21,000 - 32,000; Part time

Job summary

Splendid is seeking a Part-Time Sales Supervisor in our New Jersey stores to lead by example and drive sales through exceptional customer experiences. You will style customers, manage store performance, train associates, and align with brand standards while supporting the Store Manager on daily operations.

Ideal candidate brings 2+ years in luxury retail or high-end customer service, strong leadership, and a knack for balancing sales with payroll and policy adherence.

Qualifications

• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service.
• Experience supervising or leading a team is required.
• Ability to deliver exceptional customer experiences and meet sales goals.

Responsibilities

• Contributes to store success by meeting sales goals and guiding individual performance.
• Deliver exceptional customer experiences by styling and wardrobing customers.
• Set the example for customer engagement and brand representation.
• Build client relationships and drive store sales through outreach.
• Assist with training, coaching, and motivating associates.
• Support Store Manager and Assistant Manager on store operations and policies.
• Assist with payroll management to meet coverage needs.
• Communicate with teams on directives from Visual Merchandising, Operations and Marketing.
• Communicate with leadership on employee relations and development goals.
• Represent the brand and ensure brand embodiment in interactions.
• Ensure Loss Prevention policies and audits are followed.

Skills

Leadership

Time management

Performance expectations

Verbal & written communication

Organizational skills

Problem solving

Cash handling

Initiative

Education

2+ years luxury retail sales

Job description

Description

Sales Supervisor (Part-Time)

Position Summary:

Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. At Splendid we believe in bringing people together. In good company and great conversation. We believe in taking time to enjoy the little things and more importantly celebrate the big things. We think that people should cherish every moment. Live it up. Laugh out loud. Play a little. We believe that home is truly where the heart is and that you should be able to bring a little piece of it with you everywhere you go. That's why what we create fits seamlessly into the lives of our customers. Splendid offers the opportunity to bring this vision to life in our stores.

Key Responsibilities:

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs.
• Responsible for setting the example for customer engagement that exceeds industry standards.
• Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
• Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity.
• Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures.
• Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Required Skills:

• Strong leadership ability.
• Strong time management skills.
• Able to meet performance expectations.
• Effective verbal and written communication skills.
• Strong organizational skills; ability to multitask and prioritize.
• Strong problemsolving and decision making skills.
• Ability to accurately and efficiently operate cash register while following cash handling procedures.
• High level of initiative/self-starter.

Education/Experience:

• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.

Special Physical and/or Mental Requirements:

• Repetitive hand motion while operating cash register or computer.
• Regularly interacts with the public in an often crowded and noisy interactive store environment.
• Standing required for entire work shift.
• Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
• Must work weekend and night shifts.
• Climb ladders as needed.
• Bend, lift, open, and move product up to 50 pounds as needed.

Diversity Vision Statement:

We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled.

We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.