Retail Sales Supervisor — Lead, Grow & Earn Bonus

Harbor Freight Tools; Springfield (MA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401(k) Plan

Paid Time Off

Bonus program

Associate Discounts

EAP

Job summary

Harbor Freight Tools in Springfield, MA is seeking a Supervisor (full-time) to lead and develop a high-performing store team. You will model professional customer service, ensure a safe and organized environment, and contribute to a dynamic retail operation.

Responsibilities include coaching staff, serving as Leader on Duty as scheduled, cross-training across store functions, and handling additional duties as assigned. The role offers a monthly bonus and comprehensive benefits.

Qualifications

• Recent leadership experience.
• Ability to coach and develop others.
• Strong customer service orientation.

Responsibilities

• Ensure and model professional customer service.
• Maintain a safe, clean, and organized store.
• Cross-train in all areas of store operations including Stocking/Sales duties.
• Lead, coach, and develop others.
• Serve as Leader on Duty as scheduled.
• Other duties as assigned.

Skills

Leadership experience

Customer service

Job description

Harbor Freight Tools in Springfield, MA is seeking a Supervisor (full-time) to lead and develop a high-performing store team. You will model professional customer service, ensure a safe and organized environment, and contribute to a dynamic retail operation.

Responsibilities include coaching staff, serving as Leader on Duty as scheduled, cross-training across store functions, and handling additional duties as assigned. The role offers a monthly bonus and comprehensive benefits.