Retail Sales Supervisor & Customer Experience Lead

Warby Parker; Hadley (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid holidays

Retirement savings plan (401(k))

Employee stock purchase plan

Job summary

A leading eyewear retail company in Hadley, Massachusetts, is seeking a self-motivated Sales Supervisor to enhance customer experiences across their retail locations. The role involves communicating the brand's values, leading sales operations, and promoting a positive team environment. Candidates should have a management background with strong interpersonal skills and a passion for customer service. Benefits include health and dental insurance, paid leave, and an employee stock purchase plan.

Qualifications

• 6+ months in a management position at a customer-focused company.
• Exceptional communication skills to deliver top-notch service.
• Cool under pressure and adaptable.

Responsibilities

• Communicate the company's values and brand philosophy.
• Promote a service-minded retail environment.
• Lead selling and store operations when a manager is absent.

Skills

Interpersonal skills

Communication skills

Problem-solving

Teamwork

Customer service orientation

Entrepreneurial spirit

Job description

A leading eyewear retail company in Hadley, Massachusetts, is seeking a self-motivated Sales Supervisor to enhance customer experiences across their retail locations. The role involves communicating the brand's values, leading sales operations, and promoting a positive team environment. Candidates should have a management background with strong interpersonal skills and a passion for customer service. Benefits include health and dental insurance, paid leave, and an employee stock purchase plan.