Retail Sales Lead — Elevate Customer Experience

Warby Parker; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Employee Stock Purchase Plan

Paid Holidays

Vacation days

Short-term disability

Job summary

A leading eyewear retailer in Charlotte seeks a Sales Supervisor to enhance customer experiences and lead retail operations. You will embody the company's values while guiding a dynamic team and ensuring efficient store operations. Applicants should have at least six months of management experience in a retail environment and strong interpersonal skills. Benefits include health insurance and employee perks. Join us in making glasses affordable and accessible to all.

Qualifications

• 6+ months in a management position in retail.
• Excellent communication skills to provide top-notch service.
• Ability to remain calm and adapt quickly under pressure.

Responsibilities

• Lead by example in customer interactions.
• Promote an efficient, inclusive retail environment.
• Oversee front-of-house operations when a manager is absent.

Skills

Customer service

Leadership

Adaptability

Interpersonal skills

Problem-solving

Job description

A leading eyewear retailer in Charlotte seeks a Sales Supervisor to enhance customer experiences and lead retail operations. You will embody the company's values while guiding a dynamic team and ensuring efficient store operations. Applicants should have at least six months of management experience in a retail environment and strong interpersonal skills. Benefits include health insurance and employee perks. Join us in making glasses affordable and accessible to all.