Retail Sales Supervisor

Staples

Ontario (OR)

On-site

USD 40,000 - 55,000

Part time

5 days ago
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Benefits offered by this job

Associate discounts
401(k) plan with company match
Dental and vision insurance
Paid time off
Weekly pay

Job summary

Staples, Inc. is seeking a Retail Sales Supervisor to drive customer service, sales and in-store conversions. You will supervise front-of-store operations, coach staff, and lead merchandising and daily tasks. The role emphasizes flexibility between part-time and full-time hours based on store needs.

Ideal candidates have retail sales experience, strong communication, and the ability to adapt to a fast-paced environment while delivering a top-notch customer experience.

Qualifications

  • Experience in retail sales and service environments.
  • Ability to coach a team and supervise tasks.
  • Strong communication and organizational skills.
  • Flexible to work part-time or full-time as store needs.
  • Ability to lift 10–50 pounds and be on feet for extended periods.

Responsibilities

  • Provide peer coaching to the store team to boost customer service and sales.
  • Own weekly sales and merchandising activities to maximize conversions.
  • Lead Floor Leader responsibilities to ensure great customer experience.
  • Support company initiatives and adapt to store needs.
  • Assist with daily merchandising and sales tasks with the GM.

Skills

Customer engagement
Team supervision
Coaching
Communication
Flexible schedule
Retail sales experience
Safety awareness
Physical stamina

Job description

Retail Sales Supervisors

champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

Get great perks.
  • Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program

  • Associate discounts on in-store and online merchandise, services and warranty plans

  • Discounts at hundreds of retailers, restaurants and more

  • 401(k) plan with a company match

  • Dental and vision insurance, full-time eligible for medical coverage

  • And many more benefits

  • Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
  • Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

  • Own weekly sales and merchandising activities

  • Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

  • Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

  • Remain available and always support an engaging environment

  • Complete daily tasks for merchandising and sales opportunities within the store

  • Assist with completing and delegating operational tasks in partnership with the GM

  • Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

  • Be flexible to perform other duties as assigned

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs

  • 1+ year experience selling retail products or services

  • Must be able to and want to engage with customers and understand their needs

  • Effective communication skills, organization, and adaptive to changing business priorities

  • Experience coaching a team and/or supervising others

  • Ability to work cooperatively in a high paced and sometimes stressful environment

  • Manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

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