Retail Sales Supervisor

Staples, Inc.; Midland (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Career development program

Associate discounts

Discounts at retailers

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Job summary

Staples is seeking Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations, focusing on increasing sales, conversions, and service while actively providing total solutions to customers. You and the store team will drive merchandising, coaching, and weekly sales activities in a fast-paced retail setting.

Hiring immediately, the role emphasizes flexible scheduling, career development, and strong peer coaching to deliver an exceptional store experience and

Qualifications

• Flexibility to work a schedule based on store needs
• 1+ year experience selling retail products or services
• Ability to engage with customers and understand their needs
• Strong communication and organizational skills
• Experience coaching a team or supervising others
• Ability to work cooperatively in a fast-paced, sometimes stressful environment
• Ability to manage conflict in a calm, cooperative manner
• Honesty and integrity with customer and business information
• Ability to lift/move materials up to 50 pounds and stand/walk for long periods

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales and conversion
• Focus on delivering an exceptional store experience and consultative selling
• Own weekly sales and merchandising activities
• Perform Floor Leader duties to guide the team toward excellent customer service
• Support company initiatives and adapt to changes or additional duties as assigned
• Maintain an engaging store environment and assist with daily tasks and opportunities
• Collaborate with the GM on operational tasks and delegation
• Use role-playing and feedback to reinforce desired behaviors and results

Skills

Flexible schedule

Retail sales experience

Customer engagement

Communication skills

Coaching a team

Staying calm under pressure

Conflict resolution

Integrity and honesty

Heavy lifting

Job description

Retail Sales Supervisors

champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Own weekly sales and merchandising activities

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Assist with completing and delegating operational tasks in partnership with the GM

• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store's needs

• 1+ year experience selling retail products or services

• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Experience coaching a team and/or supervising others

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.