Retail Sales Supervisor

Staples; Manchester (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Associate discounts

401(k) match

Dental and vision insurance

Paid time off

Weekly pay

Career development program

Job summary

Staples in Manchester, NH is seeking a Retail Sales Supervisor to lead store operations and champion customer engagement. You will work with the team to increase sales, conversions and service while delivering total solutions to customers.

You'll provide peer coaching, own weekly sales and merchandising activities, and guide the team as Floor Leader to ensure an exceptional in-store experience. The role offers full-time hours and opportunities for career development.

Qualifications

• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication, organization, and adaptability.
• Experience coaching a team and supervising others.
• Ability to lift/move materials and work in a fast-paced environment.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience.
• Champion company initiatives and adapt to change or additional duties.
• Remain available and support an engaging environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with operational tasks in partnership with the GM.
• Peer coaching on behaviors to win with role playing and feedback.

Skills

Customer engagement

Team coaching

Communication skills

Sales & service

Adaptability

Job description

Address 1525 South Willow Street, Manchester, NH, 03103, US

Schedule Full time

Job Type Permanent

Description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

401(k) plan with a company match

Dental and vision insurance, full-time eligible for medical coverage

And many more benefits

Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

Own weekly sales and merchandising activities

Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

Remain available and always support an engaging environment

Complete daily tasks for merchandising and sales opportunities within the store

Assist with completing and delegating operational tasks in partnership with the GM

Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

Be flexible to perform other duties as assigned

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

1+ year experience selling retail products or services

Must be able to and want to engage with customers and understand their needs

Effective communication skills, organization, and adaptive to changing business priorities

Experience coaching a team and/or supervising others

Ability to work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.