Retail Sales Supervisor

FHLB Des Moines; Katy (TX); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical (full-time)

Dental (full-time)

Vision (full-time)

401(k) with Company match

Vacation (full-time)

Paid Sick Leave

Flex Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces in Katy, TX is hiring a Sales Supervisor to develop the team for success by mastering our guest engagement approach and driving revenue to meet targets.

You will staff and coach the store, align schedules with guest demand, model the Living Spaces Guest Engagement Sales Model, manage performance, and foster a positive culture centered on guests and team members. Strong communication and coaching skills are essential.

Qualifications

• Education/Experience: 5 years of retail experience in a direct customer interactive environment; 3 years supervisory experience.
• Computer skills: Proficient in Microsoft Office; Tableau experience preferred.

Responsibilities

• Maintain focus on developing each team member through our sales proficiency process
• Ensure retail store staffing is adequate and capable
• Assist with scheduling to match team skills to guest demand
• Lead by example in the Living Spaces Guest Engagement Sales Model
• Perform daily leadership duties and guest engagement responsibilities as assigned
• Oversee ongoing development training and adherence to style guides
• Ensure daily task lists are completed by store teams
• Address escalated guest situations and drive resolutions
• Analyze data to assess and sharpen departmental focus
• Collaborate with Retail Sales Managers to meet and exceed sales goals
• Foster talent development and succession planning
• Conduct regular check-ins, feedback sessions, and performance reviews
• Create a positive store culture that values guests and team members
• Implement morale-boosting initiatives aligned with business goals

Skills

Retail leadership

Guest engagement

Team development

Data interpretation

Education

High school diploma or GED

Tools

Microsoft Office

Tableau

Job description

Position Summary

The primary role of the Sales Supervisor is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budgeted sales targets.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintain a primary focus on the support and development of each team member through our sales proficiency process
• Ensure that the retail store team is accurately staffed
• Assist with developing schedules that accurately match team member skills to guest demand.
• Role Model the Living Spaces Guest Engagement Sales Model during sales engagements
• Executes Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned
• Ensure team completes ongoing development training
• Executes style guide directives
• Ensure daily task lists are completed by store teams
• Help to address escalated guest situations and resolution
• Ability to comprehend, interpret, and apply data to assess the current departmental focus
• Partner with the Retail Sales Managers to meet and exceed sales goals
• Foster team member development to build a strong talent bench for the organization's growth.
• Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success.
• Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members.
• Implement initiatives that boost morale and engagement while meeting business goals, creating an environment where everyone feels valued.

LS1A Qualifications

Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.

Position Hiring Range

The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.

Compensation: $22.05 - $28.65

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy.Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional available benefits upon meeting eligibility requirements include:

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy

At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corporate office in La Mirada, to our Distribution Centers, Manufacturing, Guest Services, Transportation, to any of our retail stores in the United States, you’ll find Team Members who have started and grown their careers at Living Spaces. We are a company driven by our core values of humility & respect, passion, innovation, speed & simplicity, fanatic discipline, social responsibility, coupled with the desire to provide our guests with the best possible experience they can have while furnishing their space. We continuously strive to find dedicated, innovative, driven, enterprising Team Members to help drive our corporate vision - to be the best furniture retailer in the country. If you possess these skills, we invite you to join the journey at Living Spaces.