Retail Sales Supervisor

Staples Stores; Great Falls (MT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retail Sales Supervisor to enhance customer engagement and optimize store operations. In this dynamic role, you will lead a team focused on driving sales and delivering exceptional service. With flexible hours and generous benefits, this position offers the opportunity for career growth in a supportive environment. Join a team dedicated to providing complete solutions to customers and enjoy perks like discounts and a 401(k) plan with company match. If you're passionate about retail and customer service, this role is for you!

Benefits

Flexible hours

Generous paid time off

Weekly pay

Career development programs

Associate discounts

Discounts at retailers and restaurants

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time employees

Qualifications

• 1+ year of experience in retail sales or services.
• Strong communication and organizational skills.

Responsibilities

• Champion customer engagement and oversee store operations.
• Provide peer coaching and support to the store team.

Skills

Customer Engagement

Retail Sales

Team Coaching

Effective Communication

Conflict Management

Adaptability

Job description

Join to apply for the Retail Sales Supervisor role at Staples Stores.

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions, and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks:

• Flexible part-time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay, and career development programs.
• Associate discounts on in-store and online merchandise, services, and warranty plans.
• Discounts at hundreds of retailers, restaurants, and more.
• 401(k) plan with a company match.
• Dental and vision insurance; full-time employees are eligible for medical coverage.
• And many more benefits.
• Compensation based on qualifications and experience.

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adapt to change or responsibilities, and perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on behaviors to win, deliver great customer service, and achieve results through role-playing and feedback.
• Be flexible to perform other duties as assigned.

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs.
• At least 1 year of experience selling retail products or services.
• Ability and desire to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptability to changing priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials weighing 10-50 pounds, climb ladders, stand, and walk continuously.

Staples does not sponsor applicants for work visas for this position.