Retail Sales Supervisor

Harbor Freight Tools; Burbank (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401k plan

Paid Time Off

Paid sick time

HAS

Discounted gym membership

Employee Assistance Program (EAP)

Associate Discounts

Company Matched 401(K)

Closed on Thanksgiving, Christmas &amp

Job summary

Harbor Freight Tools in Illinois seeks a full-time Supervisor to lead a high-performing retail team. The role emphasizes coaching, customer service excellence, and ensuring safe, organized store operations.

The position offers growth opportunities, a structured schedule within operating hours, and a benefits package including health, dental, vision, and a 401(k). A monthly bonus option is available along with PTO and paid holidays.

Qualifications

• Leadership experience and ability to supervise a team.
• Strong customer service orientation in a retail setting.
• Willingness to cross-train and take on diverse store duties.

Responsibilities

• Ensure and model professional customer service.
• Maintain a safe, clean, and organized store.
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities.
• Lead, coach, and develop others.
• Serve as Leader on Duty as scheduled.
• Other duties as assigned.

Skills

Leadership experience

Customer service

People management

Coaching

Safety awareness

Job description

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail.

The anticipated rate for this position is $20.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Why You'll Love it:

• People First Culture
• Respectful scheduling
• Paid time off
• Bonus opportunity
• Associate Discounts
• Company Matched 401(K)
• Medical/Dental/Vision Insurance
• Additional Benefits including HAS, discounted gym membership, EAP and more!
• Closed on Thanksgiving, Christmas & Easter
• Clear path to promotion & continuous leadership development
• Stable employment with growing company

What You'll Do:

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned