Retail Sales Specialist - Verizon

Best Buy; Rancho Cucamonga (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

New line activation bonus

Upgrade activation bonus

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is hiring a Retail Sales Specialist representing Verizon. You will engage customers with personalized mobile solutions, drive sales, and use training to showcase Verizon products and services.

Earn base hourly pay plus bonuses for activated devices and upgrades, with opportunities to earn bonuses up to $30 per new line and $10 per upgrade or tablet activation. You’ll work with a team at a Best Buy location, help customers, stay current on promos, and participate in a learning culture

Qualifications

• 3 months of experience in customer service, sales or related fields.

Responsibilities

• Engage with customers to provide complete solutions and create positive experiences.
• Stay updated on promotional initiatives and use tools to drive growth.
• Identify customer needs and future tech requirements to generate opportunities.
• Participate in ongoing learning to improve skills and product knowledge.
• Maintain department merchandising and organization.
• Collaborate effectively as part of a team.

Skills

Customer service

Sales

Teamwork

Communication

Job description

As a Retail Sales Specialist representing Verizon at our Best Buy store, you’ll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self-guided learning, so you’re always ready to showcase the latest Verizon products and services.

In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. You can earn up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices (e.g., tablets, watches).

What you’ll do

Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences

Use available tools to stay current on promotional initiatives and help drive profitable growth

Generate future opportunities by discovering customers’ current and long-term tech needs

Embrace our learning culture to continuously improve existing skills while acquiring new ones

Maintain specified department merchandising and organization

Must be at least 18 years old

Ability to work successfully as part of a team

Preferred qualifications

3 months of experience working in customer service, sales or related fields

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• $30 qualified new line activation bonus
• $10 qualified upgrade and tablet activation bonus
• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well‑being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline:

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full time