Retail Sales Specialist (Sonoma, CA)

Staples; Sonoma (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Associate discounts

Retail discounts

401(k) plan

Dental insurance

Vision insurance

Job summary

Staples is seeking Sales Specialists to provide exceptional customer service and help customers find total solutions both in-store and at the kiosk.

You will be part of a fun, team-oriented retail culture, with training provided and opportunities for growth. Schedule is flexible with part-time hours; in-store support and cross-functional collaboration are emphasized.

Qualifications

• Demonstrated ability to engage customers and understand their needs.
• Ability to work in a fast-paced, sometimes stressful environment.
• Willingness to work a flexible schedule based on store needs.

Responsibilities

• Play an active role in helping both the store and the customer win.
• Create a positive, inviting environment while learning tech and needs.
• Stay current on products, offerings, and services to offer a total solution.
• Respond quickly to customer requests and concerns on the sales floor.
• Help the Tech department achieve key metrics, including profitable sales.
• Be flexible on duties such as cashier, merchandising, returns, and more.

Skills

Customer service

Communication

Teamwork

Conflict management

Integrity

Physical ability

Sales experience

Job description

Compensation $19.20 - $19.45/hour

Job Type Permanent

Description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Benefits

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Job Role

• Play an active role in helping both your store and your customer win.
• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience

• Able to work a flexible schedule based on the store's needs
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.