Retail Sales Specialist - Polo, Woodlands Mall - Full Time

Macy's; Town of Texas, The Woodlands (WI, TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company where your role as a Vendor Paid Specialist will shine. This position focuses on creating memorable shopping experiences and driving sales through exceptional service. You will leverage your product knowledge and selling skills to advocate for customers, ensuring they receive the best possible assistance. The work environment is dynamic and inclusive, offering opportunities for professional growth and community involvement. If you thrive in a fast-paced retail setting and enjoy making a difference in customers' lives, this is the perfect opportunity for you!

Benefits

Merchandise Discounts

Performance-based Incentives

Annual Merit Review

Employee Assistance Program

Qualifications

• 1+ year of retail experience with strong customer service focus.
• Effective communication skills to engage with customers and team.

Responsibilities

• Deliver memorable customer experiences and drive vendor sales.
• Maintain high store standards and ensure customer priorities are met.

Skills

Customer Service

Selling Skills

Communication

Time Management

Basic Math Skills

Independent Work

Education

High School Degree or Equivalent

Tools

RF Equipment

Calculator

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Vendor Paid Specialist is an exceptional colleague, affiliated with a brand specific vendor. They utilize vendor product knowledge and superior selling skills to drive revenue for the vendor/brand. They create an enhanced shopping experience, deliver exceptional service and always make the customer the priority. The Vendor Paid Selling Specialist advocates for the customer and communicates customer opportunities to their store leadership team and vendor representatives.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What You Will Do

• Deliver a memorable customer experience
• Drive vendor sales by consistently demonstrating exceptional selling skills
• Partner with Customer Experience Manager to identify business driving opportunities to drive top line sales
• Provide an exceptional customer experience by ensuring the customer is always the priority
• Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
• Convert customers into clients
• Maintain high customer readiness standards: deliver a clean, neat and easy-to-shop store environment. Ensure shortage prevention initiatives are executed
• Perform other customer-facing, vendor specific duties as needed
• Perform other duties as assigned
• Regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

• High School degree or equivalent
• Minimum 1 year previous merchandising or retail experience
• Ability to effectively communicate and present information to customers, peers and all levels of management
• Basic math functions such as addition, subtraction, multiplication, and division
• Able to use a calculator
• Self-starter
• Able to work independently and as part of a team
• Must have good time management skills
• Ability to follow through on projects in a timely manner
• Must be comfortable with the use of computers and frequent use of RF equipment
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays

Essential Physical Requirements You Will Perform

• This position involves constant moving. Involves standing for at least two consecutive hours
• May occasionally be required to stoop, kneel, crouch, and climb ladders
• May have to reach above eye level
• Involves close vision, color vision, depth perception, focus adjustment
• Involves lifting/moving at least 30lbs

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.